Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Hastings

1717 Franklin Ave,IN

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions and leader in event planning and healthcare support, adept at fostering effective collaborations and driving program development. At Saber Healthcare, increased resident participation by creating inclusive events, showcasing strong multitasking and team leadership skills. Expert in activity coordination and social media management, achieving significant enhancements in client satisfaction and brand visibility. Great at planning and running entertaining programs as accomplished at several of my past employments. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Life Enrichment Director

Saber Healthcare
04.2018 - Current
  • Provided one-on-one programs and activities for residents unable to participate in group settings.
  • Planned zoo trips, shopping excursions and religious worship opportunities for residents.
  • Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
  • Collaborated closely with residents, using effective communication to better understand favorite activities.
  • Structured monthly activity calendars based on feedback received from both internal and external stakeholders.
  • Collaborated with interdisciplinary teams to ensure a cohesive approach towards resident care planning and implementation.
  • Maintained detailed documentation of all activities conducted within the department for accurate reporting purposes.
  • Implemented dementia-focused trainings for staff to better understand and support residents experiencing cognitive decline.
  • Developed comprehensive care plans for each resident, ensuring a holistic approach to their wellbeing.
  • Increased resident participation in activities by creating diverse and inclusive events tailored to individual interests.
  • Established strong partnerships with local vendors and service providers to enhance available resources and offerings for residents.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.

CNA

Visiting Nurse Home & Hospice
05.2016 - 11.2017
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided care to patients in their final days and hours in their homes and in the hospice home.

CNA

Park Place Senior Living
12.2015 - 05.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Documented patient information and care activities in electronic health record.
  • Worked on locked dementia unit.

Event Organizer/Sales and Marketing Manager

Georgetown Bowling Alley
12.2015 - 03.2016
  • Coordinated schedules and timelines for events.
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Developed partnerships with local businesses to secure sponsorships, enhancing event funding and visibility.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Event Coordinator

Sky Zone Trampoline Park
04.2013 - 03.2016
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Planned community events, birthday parties, worked/ planned corporate events
  • Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
  • Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
  • Enhanced public relations efforts, collaborating with media partners to secure favorable coverage and promote brand visibility.
  • Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.

Education

High School Diploma -

R. Nelson Snider High School
Fort Wayne, IN
06.2011

Some College (No Degree) -

Goshen College
Goshen, IN
08.2011 - 05.2012

Some College (No Degree) -

Ivy Tech Community College of Indiana
Fort Wayne, IN

DeVry University
IL

Skills

  • Effective collaboration and interaction
  • Documentation
  • Activity Planning
  • Recruiting and Hiring
  • Activity Coordination
  • Scheduling oversight
  • Activity research and implementation
  • Chaperoning events
  • Multitasking Abilities
  • Reliability
  • Team Leadership
  • Social Media Management
  • Event Planning
  • Program Development
  • Media Relations

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
  • CNA
  • CDP
  • Activity Director Certification

Timeline

Life Enrichment Director

Saber Healthcare
04.2018 - Current

CNA

Visiting Nurse Home & Hospice
05.2016 - 11.2017

CNA

Park Place Senior Living
12.2015 - 05.2016

Event Organizer/Sales and Marketing Manager

Georgetown Bowling Alley
12.2015 - 03.2016

Event Coordinator

Sky Zone Trampoline Park
04.2013 - 03.2016

Some College (No Degree) -

Goshen College
08.2011 - 05.2012

High School Diploma -

R. Nelson Snider High School

Some College (No Degree) -

Ivy Tech Community College of Indiana

DeVry University

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Melissa Hastings