Shelby Haskins
Friendswood,TX
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
7
7
years of professional experience
Work History
Assistant Instructor
Drivers Down Underwater Adventures
Webster, TX
05.2022 - Current
- Collaborated with other instructors to develop effective instructional strategies.
- Established positive relationships with colleagues, parents and administrators.
- Assisted Instructors in planning, organizing and delivering lessons to students.
- Provided guidance and support to students to help them understand course materials.
- Provided accurate cash register operations, including accepting payments and providing change.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Balanced daily financial transactions using appropriate methods according to established procedures.
Assistant Manager of Sales
LA Fitness
League City, TX
02.2019 - 11.2020
- Conducted regular meetings with the sales team to review goals and objectives.
- Analyzed customer feedback to improve product offerings and services.
- Coached and mentored new sales representatives on best practices.
- Developed relationships with key customers to ensure satisfaction with products and services offered.
- Resolved escalated customer issues quickly and efficiently.
- Reviewed past-due accounts and communicated with customers to promote timely payments.
- Resolved customer complaints regarding sales and service.
Host and Bartender
Golf Crest Country Club
Pearland, TX
08.2017 - 12.2019
- Greeted guests upon arrival and provided them with menus.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Checked identification for guests who appeared under age 21.
- Provided excellent customer service by anticipating customer needs.
Education
High School Diploma -
Clear Creek High School
League City, TX05-2021
Skills
- Processing payments
- Store opening and closing
- Complex Problem-Solving
- Customer Needs Assessment
- Returns and exchanges
- Cash Register Operation
- Cash Handling
- Store Organization
- Payment Processing
- Team Cooperation
Affiliations
Scuba Driving Instruction
References
References available upon request.
Timeline
Assistant Instructor
Drivers Down Underwater Adventures
05.2022 - Current
Assistant Manager of Sales
LA Fitness
02.2019 - 11.2020
Host and Bartender
Golf Crest Country Club
08.2017 - 12.2019
High School Diploma -
Clear Creek High School
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