Melissa Heathcote
Henderson,USA
Summary
Clinical Supervisor adept at overseeing daily operations in high-acuity environments. Experienced in staff scheduling, clinical assessments, and compliance with healthcare standards. Strong background in training and developing nursing personnel, alongside proficiency in EMR systems like Cerner and Epic, contributes to enhanced patient safety and care quality.
Overview
18
18
years of professional experience
Work History
Registered Nurse
Altru Hospital
Grand Forks , ND
08.2008 - 08.2014
- I started my nursing career at Altru in postpartum then moving to labor after 6 months and going through the labor course.
- I became a superuser for Epic our system.
- I became a preceptor, relief charge and trained in the Level 3 NICU to float and care for grower feeders.
- I learned skills and leadership at this facility working with amazing staff.
Registered Nurse
Summerlin Hospital
Las Vegas , nv
08.2014 - 09.2016
- Documented patient assessments and progress in electronic health records systems.
- Provided emotional support to patients and families during difficult times.
- Trained new nursing staff on hospital policies and procedures for patient care.
Clinical Supervisor
Henderson Hospital
Henderson, USA
09.2016 - Current
- Covered Director position during absences and vacations, ensuring continuity of leadership and operations.
- Supervised daily clinical operations, ensuring adherence to healthcare standards and protocols.
- Supervised nursing staff to ensure adherence to clinical protocols and procedures.
- Supervised 14 bed labor unit along with 4 antepartum rooms, along with nursery.
- Coordinated staff scheduling for the unit to ensure adequate coverage.
- Oversaw scheduling for the unit to optimize staff assignments.
- Assisted in opening the hospital and contributed to transition of care levels from Level 1 nursery to Level 3 NICU.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- I have facilitated solutions for all ongoing issues on the floor and worked alongside IT to fix issues.
- Resolved IT issues as a Cerner superuser and managed the birth log and audits for the unit.
- Served as superuser for Cerner, Rev Cycle, and UKG, facilitating training and support for staff.
Education
Bachelor of Science - Nursing
Nevada State College
Henderson, NV10-2020
Associate of Science - Nursing
Dakota Wesleyan University
Mitchell, SD05-2008
Skills
- Clinical training
- Team supervision
- Staff scheduling
- Clinical assessment
- Staff management
- Medical records management
- HIPAA
- Documentation requirements
- Direct patient care
- Clinical education
- EMR / EHR
- Multidisciplinary collaboration
- Reporting requirements
- Unit administration
- Patient management
- Staff development
- Staff education and training
- Patient education
- Suicide risk assessment
- Unit leadership
- Unit supervision
- Clinical skills
- Organizing staff schedules
- Clinical staff management
- Medication dispensing
- Critical thinking
- Employee supervision
- Performance monitoring
- Patient care assessment
- Employee performance evaluations
- Patient safety
- CPR/AED
- Training and mentoring
- Medical clinical procedures
- Skilled in baby catching and stabilizing newborns for transport
- Triage
- Labor
- Antepartum
- Postpartum
- Cerner superuser
- Epic charting
Accomplishments
- Daisy Award winner for going above and beyond nursing care.
Custom Section 1
- Lisa Malmgren Director Women Services 702-808-1308
- Denise Schnering Clinical Supervisor 702-324-6201
- Tracey Park Stovall Clinical Supervisor 702-929-9835
Timeline
Clinical Supervisor
Henderson Hospital
09.2016 - Current
Registered Nurse
Summerlin Hospital
08.2014 - 09.2016
Registered Nurse
Altru Hospital
08.2008 - 08.2014
Bachelor of Science - Nursing
Nevada State College
Associate of Science - Nursing
Dakota Wesleyan University