Melissa Heibel
New Braunfels
Summary
Passionate home visiting advocate with 18 years of experience in implementing evidence-based home visiting with a decade delivering implementation support offering proven clinical knowledge, natural interpersonal strengths and flexibility to meet demands. Consistently developing strong relationships with customers and colleagues through empathetic and reflective communication. Knowledgeable about adult learning principles and strongly believe in empowering learners to actively engage in professional development through collaboration and reflection.
Overview
30
30
years of professional experience
Work History
Manager, Nursing Implementation
Nurse-Family Partnership
Denver, CO
01.2018 - Current
- Deliver exceptionally high level of professional consultation to NFP partners, upholding organization’s commitment to service through a relationship based approach
- Utilize data to monitor model fidelity and enhance model implementation
- Collaborate with prospective network partners to develop implementation plans to implement Nurse-Family Partnership with fidelity to evidence-based model
- Support state nurse consultants, nurse supervisors, and agency administrators to understand model elements, model innovations, and changes in business processes
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Participate in cross-departmental meetings to assess and review model implementation by network partners and sustainability
- Facilitate in-person and virtual education sessions
- Codeveloped new new nurse supervisor onboarding course
- Manage and deliver onboarding course for new supervisors
- Review and revise model materials for inclusive language, cultural considerations, and promotion of equity
- Co-created platform for documentation of network partner SMART goals and actions to align with model fidelity and successful implementation
- Integrate Lean processes into business workflows
- Cultivate positive rapport with fellow employees to boost company morale and promote employee wellness
Academic Coach
Instructional Connections
03.2021 - 05.2023
- Supported RN to BSN students to achieve learning objectives for health policy, economics, and systems course.
- Advised students on crucial academic decisions such as identifying focus of final paper and narrowing focus by discussing and identifying interests and strengths.
- Offered written constructive feedback on assignments, helping students hone their critical thinking skills and enhance their overall performance.
- Collaborated with professor to discuss academic needs of students including flexibility of assignment due dates, writing abilities and course objective achievement.
- Updated required logs and student documentation to keep records accurate and current.
- Improved student performance by providing personalized coaching and academic support.
State Nurse Consultant
Oklahoma State Department of Health
05.2014 - 01.2018
- Provided consultation and technical support to nursing supervisors in Children First program, Oklahoma's Nurse-Family Partnership
- Developed curriculum and educated all nurses hired for Children First program on model fidelity, policies and procedures, documentation practices, therapeutic relationships, and maternal-child health
- Coordinated and constructed required annual education for all Children First nurses
- Created quarterly audits which assess for model fidelity and compliance with Oklahoma State Department of Health protocols
- Wrote policy and procedures and modified existing policy and procedures
- Planned and lead supervisor meetings
- Performed reflective consultation with nursing supervisors and nurses
- Acted as interim program manager and supervisor for nurses
- Served as Life Course Perspective educator
- Provided mentorship to new nursing staff members, fostering an environment conducive to professional growth and development
- Collaborated with agency leaders to pilot Parents as Teachers with nurses
- Completed Parents as Teachers Foundational & Curriculum Training
Nurse Home Visitor
Canadian County Health Department
02.2006 - 05.2014
- Performed assessments of mothers and infants/toddlers
- Implemented nursing interventions as indicated by assessment
- Referred clients as needed to physicians, social services, and community resources
- Educated clients during pregnancy on best practices to achieve healthy delivery and healthy infant
- Instructed clients on infant development, injury prevention, attachment and bonding, goal setting, relationships, and healthy lifestyles
- Administered screening tools for domestic violence, health habits, and maternal depression
Education
Master of Science - Nursing Education
2019
Bachelor of Science - Nursing
2017
Graduated Magna Cum Laude
Associate of Applied Science - Nursing
1992
Member of the Student Nurse Association Served as President of Student Nurse Association, Graduated Magna Cum Laude
Skills
- Maternal-Child Advocate
- Child Development Expertise
- Adult Education Facilitator
- Self-Reflective
- Highly Autonomous
- Excellent Communicator
- Organization and Planning
- Strong Clinical Judgment
Timeline
Academic Coach - Instructional Connections
03.2021 - 05.2023
Manager, Nursing Implementation - Nurse-Family Partnership
01.2018 - Current
State Nurse Consultant - Oklahoma State Department of Health
05.2014 - 01.2018
Nurse Home Visitor - Canadian County Health Department
02.2006 - 05.2014
The University of Texas At Arlington - Master of Science, Nursing Education
The University of Texas At Arlington - Bachelor of Science, Nursing
Redlands Community College - Associate of Applied Science, Nursing