Summary
Overview
Work History
Education
Skills
Timeline
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MELISSA HENSLEY

Mental Health Worker
Norman,OK

Summary

Focused and eager to help others on their journey to a better life. I have a background monitoring residents' health, scheduling appointments and delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management and organization. Offering a strong understanding of quality service and federal and state group home regulations. Proactive with proven skills in team leadership and training. Capable in overseeing daily residential operations, staff activities and schedules. Knowledgeable about addiction and recovery. Eager to help people overcome hardships that come along with addiction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of addiction and its effects on individuals and the process of overcoming adversity. Motivated to learn, grow and excel in all areas of life. Excellent with helping individuals and sharing my story of recovery to help save and change lives. I believe that the obstacles that I have overcome in life have given me strength, wisdom and insight to be able to help others achieve the same. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Pastoral Assistant

The Rock Ministries
Denver, CO
12.2020 - 06.2022
  • Volunteered in local communities outreaches and in various roles.
  • Taught local peoples skills to improve living conditions.
  • De-escalated and resolved conflicts between resident's in home.
  • Led groups of 10 on fundraising event & to evangelizes.
  • Gave talks in church venues about our ministry to promote faith, compassion and encourage other believers.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Plant Nursery Assistant

0201, Wilkinson Plant Nursery
Ardmore, OK
01.2009 - 09.2012
  • Identified plant diseases and researched methods for mitigation
  • Carefully maintained plant health through watering and proper fertilization to minimize losses and waste
  • Planted, cultivated and harvested various types of trees, shrubs and plants
  • Assisted customers with finding requested plants and flowers
  • Cultivated soil and added fertilizer, compost and amendments

  • Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

  • Worked with customers to understand needs and provide excellent service

Transitional Living Specialist

Naomi House
Ardmore, OK
01.2007 - 12.2009
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Detailed program operations and participant activities with comprehensive recordkeeping.

Education

Bachelor of Applied Science - Phycology

Mid-American Christian University
OKC, Oklahoma
08.2024

Associate of Arts - General Studies

Connors State College
Warner, OK
12.2020

Phlebotomy Certificate

Rose State College
Oklahoma City, OK
03.2002

GED -

Rose State College
Oklahoma City, OK
08.2000

Skills

  • Event oversight
  • Activities scheduling
  • Patient Care
  • Detail-oriented
  • Organization and Time management
  • Basic math
  • Microsoft Office
  • Verbal and written communication
  • Teamwork
  • Multitasking abilities
  • Conflict resolution
  • Reading comprehension
  • Computer skills
  • MS Office
  • Customer Service
  • Excellent work ethic
  • Supervision
  • Fundraising and Donations
  • Community Outreach Programs
  • Customer Relationships
  • Treatment Planning
  • Resource Identification
  • Case Planning and Management
  • Team Meetings
  • Admissions Screening
  • Referral Arrangements

Timeline

Pastoral Assistant

The Rock Ministries
12.2020 - 06.2022

Plant Nursery Assistant

0201, Wilkinson Plant Nursery
01.2009 - 09.2012

Transitional Living Specialist

Naomi House
01.2007 - 12.2009

Bachelor of Applied Science - Phycology

Mid-American Christian University

Associate of Arts - General Studies

Connors State College

Phlebotomy Certificate

Rose State College

GED -

Rose State College
MELISSA HENSLEYMental Health Worker