Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Melissa Hermenegildo

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Manufacturing Technician

Proterra
10.2021 - 09.2023
  • Made sure that products were produced on time and are of good quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Trained and supervised production staff in use of equipment and machinery.
  • Assembled and tested parts and components to meet safety and performance standards.
  • Completed assigned tasks quickly to decrease production time.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.

Shipping and packing

Hydrafacial
02.2020 - 09.2021
  • Handled shipping line and made sure orders were complete and correct
  • Picking orders with scanner and getting them ready for packer
  • Packed between 300-400 packages a day
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.


Cook and cashier

Yoshinoya
02.2018 - 02.2020
  • Managed kitchen
  • Prepared meals in accordance with customer dietary requests
  • Washed, peeled and prepared ingredients for a commercial kitchen
  • Ensured cooked food was correct temperature according to compliance guidelines
  • Maintained recipe quality
  • Set prep station
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Membership Sales Coordinator

Discovery Cube Orange County
11.2016 - 01.2018
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Sold tickets to performances at ticket counter and by online ticketing systems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Crew Trainer, Cook, Cashier

McDonald's
01.2013 - 10.2016
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.

Education

High School Diploma -

Lorin Griset Academy
Santa Ana, CA

Skills

  • Maintaining Clean Work Environment
  • Performance Goals
  • Microsoft Office
  • Material Handling
  • Credit and Cash Transactions
  • Hand Tools and Machinery
  • Order Shipping
  • Excellent Communication
  • Multitasking Abilities
  • Dependable and Responsible
  • Good with Numbers and Math

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual

Timeline

Manufacturing Technician

Proterra
10.2021 - 09.2023

Shipping and packing

Hydrafacial
02.2020 - 09.2021

Cook and cashier

Yoshinoya
02.2018 - 02.2020

Membership Sales Coordinator

Discovery Cube Orange County
11.2016 - 01.2018

Crew Trainer, Cook, Cashier

McDonald's
01.2013 - 10.2016

High School Diploma -

Lorin Griset Academy

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Melissa Hermenegildo