Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Hinojos

Modesto,CA

Summary

An HR professional with proven track record in overseeing recruitment processes and enhancing employee engagement. Recognized for fostering collaborative work environments and adapting to changing organizational needs. Possesses strong interpersonal and problem-solving skills, valued by employers.

Overview

16
16
years of professional experience

Work History

HR Expert

Target
07.2022 - Current
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Supported change management efforts throughout the organization with effective communication strategies and employee support resources.
  • Facilitated effective communication between employees and management to address concerns and resolve conflicts.
  • Improved overall organizational performance through the implementation of performance management systems.
  • Ensured legal compliance in all HR practices, minimizing risk and protecting company interests.
  • Managed benefits administration, negotiating competitive packages for employees while maintaining cost controls.
  • Coordinated workplace safety programs to ensure a healthy working environment while reducing worker''s compensation claims.
  • Collaborated with managers on creating individualized career development plans that promote retention of high-performing employees.
  • Oversaw payroll processing, ensuring accuracy and timely payment for all employees.

Starbucks Barista

Target
10.2014 - 07.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Corporate Receptionist/Administrative Assistant

Floor Seal Technology Inc.
08.2008 - 05.2014
  • Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
  • Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
  • Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
  • Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
  • Assisted in event planning and execution, contributing to successful corporate functions and gatherings.
  • Kept inventory levels optimal by tracking supply usage; proactively ordered additional supplies as needed.

Education

High School Diploma -

East High School
Pueblo, CO
06-1998

Skills

  • HR policies and procedures
  • HR analytics
  • Diversity and Inclusion
  • Employee Relations
  • Exit Interviews
  • Recruitment and selection
  • Background Checks
  • Benefits Administration
  • Payroll Administration
  • Talent management
  • Onboarding and Orientation
  • Workforce Planning
  • Labor Relations
  • Complex Problem-Solving
  • Project Management
  • Pre-Employment Screening

Timeline

HR Expert

Target
07.2022 - Current

Starbucks Barista

Target
10.2014 - 07.2016

Corporate Receptionist/Administrative Assistant

Floor Seal Technology Inc.
08.2008 - 05.2014

High School Diploma -

East High School

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Melissa Hinojos