MELISSA HOBGOOD

• Conducted routine laboratory tests to ensure accurate patient diagnoses.
• Operated and maintained advanced laboratory equipment to enhance efficiency.
• Collaborated with multidisciplinary teams to streamline diagnostic processes.
• Diagnosed discrepancies in test results, implementing corrective actions promptly.
• Trained and mentored junior staff on laboratory protocols and safety procedures.
• Documented test results using computerized and manual transcription methods.
• Performed complex clinical tests on various samples types, utilizing advanced instrumentation and analytical techniques.
• Participated in external proficiency testing programs to ensure ongoing compliance with regulatory requirements and industry best practices.
• Managed inventory levels of supplies and reagents to minimize disruptions in service due to stockouts or expired materials.
• Coordinated with physicians regarding critical test results, facilitating prompt treatment decisions for patients in need.
• Operated wide range of laboratory equipment and instruments to complete analysis.
• Consulted with outside professionals and specialists about tests and testing results.
• Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.

• I helped establish the laboratory for ENCMG before office opening May 2000. Encompassed creating original laboratory manuals, setting up instrumentation, organizing layout of laboratory.
• Helped with the launching of the laboratory computer system as well as helping with updates, and troubleshooting computer problems with IT.
• In charge of ordering laboratory reagents and maintain appropriate quantities.
• Worked hand in hand with ENCMG main office, chemotherapy department, four satellite offices, as well as three nursing homes for patient results and lab testing.
• Documented test results using computerized and manual transcription methods.
• Performed complex clinical tests on various sample types, utilizing advanced instrumentation and analytical techniques.
• Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
• Mentored student staff members in laboratory techniques, fostering a supportive learning environment for professional growth.
• Evaluated new reagents and supplies to optimize testing processes without compromising accuracy or reliability of results.
• Participated in external proficiency testing programs to ensure ongoing compliance with regulatory requirements and industry best practices.
• Managed inventory levels of supplies and reagents to minimize disruptions in service due to stockouts or expired materials.
• Participated in training sessions on new technologies or methodologies to stay current within the field of Clinical Laboratory Science.
• Assisted in the accreditation process by preparing documentation, participating in audits, and addressing corrective actions when needed with CAP.
• Certification with American Society for Clinical Pathology (ASCP).
• Troubleshot problems with equipment and recalibrated devices often having to solve problems on my own when warranties on instruments expired and ENCMG had no equipment service contracts.
• Provided technical support for laboratory information systems, troubleshooting issues as needed to maintain efficient operations was pivotal when we changed laboratory operating systems.

• Ensured accurate test results through diligent quality control measures and strict adherence to laboratory guidelines.
• Certification with American Society for Clinical Pathology (ASCP).
• Expedited critical test results, ensuring timely medical interventions.
• Ensured meticulous adherence to laboratory protocols, maintaining high standards of accuracy and reliability in test results.
• Operated wide range of laboratory equipment and instruments to complete analysis.
• Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
• Worked in Blood Bank, Chemistry, Special Chemistry, and Microbiology
• Worked fulltime for a year then converted to every other weekend 12 hour shifts once started working at ENCMG.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments during summer break.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Cummins Engine Scholarship Recipient