Melissa Hoffman

• Leader in the installation side of the landscaping division such as plants, patios, removal of old beds to enhance to new plans!

• Interacted with customers by phone, email, or in-person to provide information.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.

• Made sure the warehouse inventory was up to date and accurate.

• Trained employees in time management and proper ways to complete job duties.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
• Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
• Provided support during classes, group lessons, and classroom activities.
• Provided one-on-one support to students with special needs, enabling them to achieve academic success.