Melissa Hollingshad

• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Performed rounds to observe care and interview staff, residents, and families.
• Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
• Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
• Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
• Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
• Enhanced staff performance through regular training sessions and professional development opportunities.
• Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
• Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
• Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
• Identified department issues to recommend corrective actions.
• Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
• Improved patient care by implementing evidence-based nursing practices and protocols.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
• Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
• Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
• Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
• Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
• Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
• Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
• Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Participated in quality improvement initiatives within the emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

Emergency Room, OB/Labor and Delivery, House Supervisor

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
• Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
• Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
• Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
• Facilitated smooth transitions of care for patients between departments or facilities by maintaining clear communication channels with all stakeholders involved.
• Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
• Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
• Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
• Evaluated and monitored care and services throughout shift to improve quality levels.
• Inventoried medications, supplies and equipment and distributed stock to patients.
• Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
• Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
• Educated expectant parents on prenatal care, childbirth options, breastfeeding techniques, and newborn care for informed decisionmaking.
• Assisted physicians during cesarean sections, forceps deliveries, and vacuum extractions to ensure optimal patient outcomes.
• Assessed neonates immediately after delivery for any signs of distress or complications, initiating appropriate interventions when necessary.
• Decreased incidence of postpartum hemorrhage with timely administration of medications and interventions as needed.
• Collaborated with multidisciplinary teams to develop individualized birth plans tailored to each mother''s needs and preferences.
• Mentored new nurses by providing guidance on best practices in labor and delivery nursing care for successful skill development.
• Reduced complications by closely monitoring patients'' vital signs, fetal heart rates, and labor progress.
• Improved breastfeeding success rates by providing lactation support and education to new mothers, addressing their concerns, and troubleshooting challenges.
• Managed complex high-risk pregnancies alongside obstetricians, anesthesiologists, neonatologists, and other specialists for optimal patient safety measures.

• Administered chemotherapy and other cancer treatments, ensuring accurate dosing and proper patient education.
• Administered chemotherapy, pain medications and other medicines based on physician orders and patient requirements.
• Mentored new oncology nurses, sharing knowledge gained from years of experience in specialized cancer care settings.
• Coordinated complex care plans, working closely with case managers, social workers, and financial counselors to optimize patient outcomes.
• Collaborated with oncologists to develop targeted treatment plans for patients with various cancer types and stages.
• Improved patient outcomes by implementing evidence-based oncology nursing practices.
• Provided emotional support for patients and families coping with the challenges of a cancer diagnosis.
• Enhanced quality of care through close collaboration with interdisciplinary medical teams.
• Developed individualized care plans to address the unique needs of each patient undergoing cancer treatment.
• Advocated for patient rights, ensuring access to appropriate pain management options during end-of-life care.
• Streamlined patient flow in an outpatient infusion clinic by efficiently managing schedules and resources.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

• Collaborated with teachers to create a safe and inclusive learning environment for all students, taking into account individual health needs.
• Established strong relationships with parents, ensuring timely communication regarding their child''s health status or needs.
• Tailored interventions for at-risk students to promote emotional well-being and mental health support when needed.
• Supported overall student success by managing health conditions that could interfere with academic progress.
• Maintained accurate records of student immunizations, ensuring compliance with state requirements and school policies.
• Provided emergency care to injured students, effectively assessing situations and administering appropriate treatments.
• Advocated for the inclusion of children with special healthcare needs in regular classroom settings while maintaining a safe environment for all students.
• Conducted routine screenings for vision, hearing, and dental health, promptly identifying any issues requiring further attention.
• Organized school-wide events such as health fairs and vaccination clinics, providing valuable resources to both students and their families.
• Assisted in developing school policies related to student health and safety, contributing valuable insights from a nursing perspective.
• Enhanced student health by providing comprehensive medical care and addressing various health issues.