Overview
Work History
Education
Skills
Timeline
Generic

Melissa Hollis

Cleburne,TX

Overview

22
22
years of professional experience

Work History

Reimbursement Specialist

CareMetx
11.2022 - Current
  • Streamlined reimbursement processes by implementing efficient filing and tracking systems.
  • Improved departmental accuracy through meticulous attention to detail while reviewing claims submissions.
  • Contributed to increased team productivity by consistently meeting or exceeding individual processing goals.
  • Maintained comprehensive knowledge of healthcare billing practices, staying current on industry updates and changes in regulations.
  • Maintained patient confidentiality by adhering to strict HIPAA guidelines when handling sensitive information.
  • Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
  • Prevented delays and claim denials by correcting information prior to submission.

Phone Assistant

Family Medicine Associates
10.2001 - 07.2022
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Updated database of contacts and resources for company-wide distribution.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Proofread and edited documents for accuracy and grammar.
  • Ordered and distributed office supplies while adhering to fixed office budget.

Education

Medical Assistant - Medical Assistant

Education America
Arlington, TX
10.2000

EMT - Emergency Medical Technology

Hill College
Hillsboro, TX
07.1997

High School Diploma -

Cleburne High School
Cleburne, TX
06.1997

Skills

  • Policy Evaluation
  • HIPAA Compliance
  • Medical Billing
  • Policy Analysis
  • Insurance Verification
  • Microsoft Office
  • Medicare Knowledge
  • Eligibility Verification

Timeline

Reimbursement Specialist

CareMetx
11.2022 - Current

Phone Assistant

Family Medicine Associates
10.2001 - 07.2022

Medical Assistant - Medical Assistant

Education America

EMT - Emergency Medical Technology

Hill College

High School Diploma -

Cleburne High School

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Melissa Hollis