MELISSA HOLMES
Gallatin,TN
Summary
To obtain a position in a company that allows me to utilize my experience and knowledge at a progressive establishment.
Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.
Overview
11
11
years of professional experience
Work History
Account Receivable Manager
Vietti Foods Inc/Zwanenberg Foods USA
11.2016 - Current
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Reduced errors in billing processes by overseeing adoption of new billing software.
- Negotiated with delinquent accounts, successfully recovering significant amounts of outstanding revenue.
- Streamlined invoice processing, reducing turnaround time by implementing advanced software solutions.
- Collaborated with sales and customer service departments to align strategies that improve client retention and payment practices.
- Enhanced team productivity with regular training sessions on best practices in accounts receivable management.
- Developed and implemented credit policies that significantly reduced number of delinquent accounts.
- Improved department efficiency, restructuring workflows to better manage client accounts and follow-up processes.
- Supported financial director with special projects and additional job duties.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Implemented new collection strategies that led to the recovery of lost revenue.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Prepared bills receivable, invoices, and bank deposits.
- Processed incoming payments in accordance with established financial policies.
- Completed daily process adjustments to maintain accuracy.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Reconciled daily AR ledger and verified proper posting.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Streamlined invoicing and payment systems, resulting in improved cash management.
- Updated aging reports based on daily audits.
- Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
- Conducted thorough credit reviews to minimize potential risks while maximizing company revenues.
- Spearheaded process improvements that resulted in increased accuracy of billing information and reduced discrepancies.
- Improved department efficiency through the adoption of new technologies and automation tools.
- Partnered with sales teams to develop customized payment plans for high-value clients, ensuring long-term business partnerships.
- Implemented reward system for timely payments, incentivizing clients and improving overall collection times.
- Maintained accurate financial records, ensuring compliance with regulatory standards by conducting thorough audits.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Improved cash flow by aggressively following up on overdue accounts and negotiating payment plans.
- Coordinated with external auditors to provide necessary documentation and explanations for annual audits.
- Led team of accounts receivable specialists, ensuring high levels of motivation and performance through effective leadership.
- Cleared deductions in a timely manner.
Interim Plant Controller/Account Receivable Manager
Vietti Foods/Zwanenberg Foods USA
09.2021 - 05.2023
- Manage the Accounts Receivable department and their daily operations.
- Monitored manufacturing variances, identified root causes of discrepancies, and implemented corrective action plans for resolution.
- Increased operational visibility with the development of comprehensive financial reports and analyses.
- Oversaw inventory control positions by effectively following cycle counting policies and quickly identifying inventory discrepancies.
- Developed strong relationships with key stakeholders to improve communication between finance and operations departments.
- Audited bill of materials to accurately account for product costs.
- Submitted all financial transactions, transmissions and reporting on timely and accurate basis.
- Implemented inventory control procedures to optimize stock levels, reduce waste, and minimize carrying costs.
- Partnered with cross-functional teams to drive continuous improvement initiatives, leading to significant cost reductions.
- Enhanced financial performance by implementing cost-saving measures and process improvements.
- Improved cash flow management through diligent monitoring of accounts receivable and payable.
- Led the implementation of a new ERP system, streamlining data collection processes and improving reporting capabilities throughout the organization.
- Provided ongoing coaching and guidance to finance team members for professional development and skill enhancement.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Supported program managers in providing procedural training on finance and accounting.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Accounting Clerk
Fleetco, Inc
11.2014 - 04.2016
- Review incoming vendor invoices for approval.
- Assign account codes to all approved invoices.
- Input invoices into computer system.
- Obtain CFO signatures on all outgoing checks before mailing out.
- Assist vendors with payment inquires.
- Set up new AP accounts.
- Enter in all incoming payments from the mail, credit cards, wires or ACH.
- Keep aging reports up to date.
- Reapply payments that have been posted incorrectly.
- Send out monthly statements.
- Complete collection calls and letters daily to all past due customers.
- Obtain credit check on all new customers.
- Keep daily cash book current.
Education
Business
Middle Tennessee State University
Murfreesboro, TNCriminal Justice
University of Tennessee At Martin
MartinSkills
- Specialized knowledge in collections
- Financial reporting expertise
- Streamlined transaction management
- Cash flow management
Timeline
Interim Plant Controller/Account Receivable Manager
Vietti Foods/Zwanenberg Foods USA
09.2021 - 05.2023
Account Receivable Manager
Vietti Foods Inc/Zwanenberg Foods USA
11.2016 - Current
Accounting Clerk
Fleetco, Inc
11.2014 - 04.2016
Business
Middle Tennessee State University
Criminal Justice
University of Tennessee At Martin
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