Melissa Hooten
Yukon,OK
Summary
Seasoned Assistant Director, knowledgeable about all areas of child care operations. 22 years of experience in Childcare industry with 7 years in Management. Strong leadership and team-building skills.
Overview
7
7
years of professional experience
Work History
Assistant Director
Acorn Children's Center
05.2017 - Current
- Work closely with management to provide effective assistance for Child Care needs.
- Train and mentor new employees on Child Care training and in classrooms.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation for each child in our care.
- Create and update records and files to maintain document compliance for accreditation and DHS.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluate employee performance and conveyed constructive feedback to improve skills.
- Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Certificate Of Business Administration -
Oklahoma City University
Oklahoma City, OK12.2024
Certificate Of Mastery -
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2024
Associate of Applied Science -
OSU OKC
05.2025
Skills
- Customer Service
- Greet Guests
- Staff Management
- Manage Contracts
Timeline
Assistant Director
Acorn Children's Center
05.2017 - Current
Certificate Of Business Administration -
Oklahoma City University
Certificate Of Mastery -
Oklahoma State University - Oklahoma City
Associate of Applied Science -
OSU OKC
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