Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Houston

De Leon,United States

Summary

I am an Empathetic Care Worker with sensitive and compassionate approach to developing caring and trustworthy relationships with those I care for. I am an excellent communicator with a service based background. I am an advocate for enhanced care with flexible learning approach for patients. I have experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

32
32
years of professional experience

Work History

Family Caregiver

Family Members
10.2020 - 03.2023
  • Improved patient care by maintaining detailed records of daily activities.
  • Ensured safety and comfort for patients through administering medications, hygiene assistance, and mobility support.
  • Coordinated healthcare appointments for patient, ensuring access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
  • Facilitated open communication between family members and healthcare providers, including hospice care services in fostering collaborative decision-making regarding patient care.
  • Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.


Real Estate Agent

Self Employed Services
03.2017 - Current
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.

Salon Owner/Operator

Self Employed Services
06.1992 - Current
  • Enhanced client satisfaction by offering personalized beauty services tailored to individual preferences.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Managed all levels of communication between co-workers as well as clients
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.

Education

High School Diploma -

South Grand Prairie High School
Grand Prairie, TX

Ogle School Hair Skin Nails
Arlington, TX

Basics/Nursing

Ranger College
Ranger, TX

Skills

  • Communication
  • Customer Service
  • Partnership Development
  • Client Needs Assessment
  • Staff Management
  • Employee Training
  • Appointment Scheduling
  • Quality Assurance

Timeline

Family Caregiver

Family Members
10.2020 - 03.2023

Real Estate Agent

Self Employed Services
03.2017 - Current

Salon Owner/Operator

Self Employed Services
06.1992 - Current

High School Diploma -

South Grand Prairie High School

Ogle School Hair Skin Nails

Basics/Nursing

Ranger College
Melissa Houston