Melissa Howard

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

• Managed store inventory and stock levels to maintain availability of products.
• Managed team of Number employees to maintain smooth-running operations of shop floor.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Oversaw supply restocking, area cleaning, and product organization.
• Managed daily store operations for smooth functioning and achieving sales targets.
• Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
• Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
• Streamlined inventory management with accurate tracking and timely replenishment of stock.

Coordinated receipt and distribution of inmate orders.

• Handled cash register operations and customer transactions to process payments.
• Resolved customer issues promptly, ensuring satisfaction and loyalty.
• Processed and stocked merchandise in accordance with store standards.
• Promoted a pleasant store atmosphere by ensuring cleanliness and organization.
• Performed inventory control procedures to manage stock.
• Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
• Managed inventory effectively, minimizing stock-outs and overstock situations.
• Trained, coached, and mentored new sales associates for maximum performance.
• Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
• Delivered excellent customer service for repeat business and referrals.
• Trained new sales associates to ensure consistent performance across the team.
• Developed and maintained knowledge of current sales and promotions.
• Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
• Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
• Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
• Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
• Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Assessed patient metrics such as body temperature, arterial pressure, and blood glucose daily.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
• Documented care actions by completing records and logs in medical software system.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.