Summary
Overview
Work History
Education
Skills
Timeline
References
References
Generic

Melissa Howe

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows.

Overview

25
25
years of professional experience

Work History

Operations Project Manager

Smart Bar USA, LLC
Las Vegas
03.2022 - 03.2024
  • Direct coordination of Manufacturing, Sales, Service Techs, and the Operations team leads
  • Office Manager | Payroll | Gaming Vendor Licensing | Accounting| Shipping/ Receiving| Inventory| Purchasing
  • Assistant to the COO managing calendars and travel
  • Organize process-oriented installation projects from ideation to completion
  • Communicating, administering, and managing the scope of the factory deliverables with stakeholders improving resolution by 25%
  • My organizational skills and coordination increased sales and operations by 20%
  • Led and maintained 15+ staff, budgets, inventories, HR, accounting, payroll, employee benefits, recruiting, insurance, nexus taxes, vendor management, and business licensing.

Freelance Bookkeeper

Las Vegas
01.2020 - 01.2022
  • Various Industries Retail Bookkeeper | Payroll | Licensing | Taxes| Financial Reports| Marketing e-commerce
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

Assistant to CFO

Sentry West Insurance Services
Salt Lake City, UT
01.2014 - 01.2019
  • HR | Payroll | Benefits | Licensed Insurance Agent
  • Redesigned process flows of comprehensive accounting operations 50%, including vendor management stats
  • Managed complex calendars, scheduled, and coordinated meetings saving the company over 20% on expenses
  • Analyzed and researched data to implement 3 additional administrators and integrated new systems at the agency, increasing 25% in productivity in 1 year.

Franchise Operations Area Business Consultant

Mac Management Inc.
Sandy, UT
01.1999 - 01.2014
  • Exceeded revenue targets and was recognized as a top performer for several years receiving awards for top 1% performers nationally
  • Managed day to day operations of 14 restaurants and teams for QSR franchisee
  • Monitored and performed analysis of 15 KPI's and targets to drive efficiency and productivity resulting in 40% sales increases YOY.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.

Education

Agile PMP Certification -

Google
01.2024

Bachelor's Human Resource Management -

Colorado State University

Associates Business-Accounting -

University of Phoenix

Skills

  • Operational Efficiency
  • Systems implementation
  • Workforce training
  • Project Management
  • Financial Administration
  • Expense Reports
  • Microsoft Office Suite expert
  • Agile Methodology
  • Cross-Functional Collaboration
  • Customer Relations
  • Project development and lifecycle
  • Budgeting and forecasting
  • Multi-unit operations management
  • Regulatory Compliance
  • Risk Management
  • Tax Preparation
  • Financial Reporting
  • GAAP Accounting
  • Payroll Management
  • Quickbooks expertise

Timeline

Operations Project Manager

Smart Bar USA, LLC
03.2022 - 03.2024

Freelance Bookkeeper

01.2020 - 01.2022

Assistant to CFO

Sentry West Insurance Services
01.2014 - 01.2019

Franchise Operations Area Business Consultant

Mac Management Inc.
01.1999 - 01.2014

Agile PMP Certification -

Google

Bachelor's Human Resource Management -

Colorado State University

Associates Business-Accounting -

University of Phoenix

References

References available upon request.

References

References available upon request.

Similar Profiles

CREATE PROFILE
Melissa Howe