Melissa Howell
Rawlins,WY
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
Work History
Stay at Home Mom
Homemaker/Self
Rawlins, WY
05.2009 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Demonstrated excellent multitasking abilities while performing various duties simultaneously.
Patient Registration Clerk
Ashley Regional Medical Center
Vernal, UT
2007 - 2009
- Collaborated with departmental staff members to ensure timely completion of paperwork associated with admissions, discharges, transfers.
- Performed data entry of patient demographic information into the electronic health record system.
- Answered incoming phone calls and provided assistance to callers in a professional manner.
- Reviewed and verified patient registration information for accuracy.
Customer Service Representative/Teller
Mountain America Credit Union
Vernal, UT
2005 - 2007
- Maintained confidentiality of bank records, transactions and customer information.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Uintah High School
Vernal, UT01-2004
Some College (No Degree) -
Utah State University
Vernal, UTSkills
- Dependable and Responsible
- Friendly, Positive Attitude
- Problem-Solving
- Communication
- Computer Skills
- Organization and Time Management
Timeline
Stay at Home Mom
Homemaker/Self
05.2009 - Current
Patient Registration Clerk
Ashley Regional Medical Center
2007 - 2009
Customer Service Representative/Teller
Mountain America Credit Union
2005 - 2007
High School Diploma -
Uintah High School
Some College (No Degree) -
Utah State University