Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Inland Nephrology
Redlands, California
09.2020 - 01.2022
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained client medical history, medication information, symptoms and allergies.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Office Administrator
Newhouse Construction Services
Riverside, CA
10.2019 - 04.2020
Supported office needs including taking messages, scanning documents and routing business correspondence.
Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
Made travel arrangements by researching and scheduling flights, car rentals and hotel accommodations.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
Office Administrator
JMJ Labor Services
Upland, CA
01.2018 - 10.2019
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Sourced vendors for special project needs and negotiated contracts.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Medical Assistant
Dr. Villarosa
Redlands, CA
09.2007 - 08.2015
Created new patient charts and scanned documentation before and after appointments into EHR system.
Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
Triaged patients in-person and via telephone to help optimize clinical resources.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Transmitted paperwork between providers and insurance companies to facilitate billing.
Education
Medical Assistance Certificate - Medical Assisting
Everest College
San Bernardino, CA
2007
Associate Degree - Child Development
Crafton Hills College
Yucaipa, CA
1993
High School Diploma -
Redlands High School
Redlands, CA
1990
Skills
Biweekly Payroll Processing
Intuit QuickBooks
Employee Motivation
Managing Appointments
Adaptable and Resilient
Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant
Inland Nephrology
09.2020 - 01.2022
Office Administrator
Newhouse Construction Services
10.2019 - 04.2020
Office Administrator
JMJ Labor Services
01.2018 - 10.2019
Medical Assistant
Dr. Villarosa
09.2007 - 08.2015
Medical Assistance Certificate - Medical Assisting
Financial Controller (Vice President) at AINU (Asian Institute of Nephrology & Urology)Financial Controller (Vice President) at AINU (Asian Institute of Nephrology & Urology)