Melissa Hughes
Douglas,GA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
39
39
years of professional experience
Work History
Supervisor
Precision Products Machine & Fabrication
Hazlehurst , GA
02.2011 - Current
- Supervised staff to ensure smooth execution of daily tasks.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Handled complaints efficiently, prioritizing customer contentment.
- Conducted staff hiring, coaching, and necessary terminations.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Organized special events such as company picnics or holiday parties for employees.
- Collaborated with other departments to coordinate workflow processes between teams.
Manager
Cottonpatch
Hazlehurst , GA
09.2005 - 02.2011
- Guided team members to enhance job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supervisor of Factory Operations
Ero Industries
Hazlehurst , GA
08.1985 - 10.2004
- Directed the daily operations of a factory with 25+ employees
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget.
- Coordinated with other departments to ensure smooth flow of work in the factory.
- Established efficient workflow procedures across different departments while maintaining high quality standards.
- Tracked order processing times and ensured timely deliveries of finished products.
- Organized regular meetings with team members to discuss issues and resolve conflicts related to production activities.
- Participated in industry events and conferences related to factory operations and stayed abreast of emerging trends in the field.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Education
GED -
Altamaha Technical College
Baxley, GA07-2005
Skills
- Department organization
- Expectation setting
- Processes and procedures
- Safety protocols
- Reliability
- Team Leadership
- Inventory Management
Timeline
Supervisor
Precision Products Machine & Fabrication
02.2011 - Current
Manager
Cottonpatch
09.2005 - 02.2011
Supervisor of Factory Operations
Ero Industries
08.1985 - 10.2004
GED -
Altamaha Technical College
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