Melissa Hunt

• Process incoming correspondence and assemble and distribute letters and other materials.
• Examine documents and materials and determine proper processing and data management procedures.
• Interact with both internal and external stakeholders by phone and email to provide information.
• Maintain filing system and organize documents for easy retrieval of information to efficiently respond to requests.
• Foster operational efficiency and compliance with company policies through effective coordination of activities.
• Route business correspondence, documents, and messages to correct departments and staff members increasing overall efficiency.

• Examine documents and materials to record any changes in data to ensure information is correct and complete.
• Prepping, labeling, scanning, and filing documents for storage and retention.
• Operate Pitney Bowes machine to process up to 900 pieces of outgoing mail according to established procedures.
• Load letters onto processing equipment, remove non-processable letters and maintain continuous sorting feed.
• Foster operational efficiency and compliance with company policies through effective coordination of activities.
• Promoted to General Clerk III.

• Execute data entry functions accurately and efficiently to increase overall production.
• Use of computers and various software to find, enter and process data.
• Minimize errors with proper verification.
• Quality Control (QC) team member entries for inconsistencies to ensure accuracy.
• Meet or exceed production goals earning consecutive weekly and monthly incentives.
• Promoted to General Clerk II.

• Oversee elementary school library program for 450 students in kindergarten through grade five.
• Develop and maintain collection of resources appropriate to curriculum, and teaching and learning styles inherent within school community.
• Maintain automated catalogs, circulation systems and textbook check-out services.
• Research, analyze information, and create individualized, engaging and thought proving lesson plans for each grade level.
• Monitor students to enforce adherence to library policies for material management and behavior.

• Plan, organize, and implement library programs for children, youth, and adolescents.
• Develop library displays and implement innovative outreach activities for improved community engagement.
• Conduct staff member training and delegate tasks to team members to maximize productivity.
• Help patrons find and use reference materials, computers, and other electronic resources and provide technical assistance as needed.
• Process interlibrary loans for patrons and conduct cataloging and circulation functions.

• Deliver exceptional customer service to each patron.
• Answer multi-line phone system, routing dozens of calls, delivering messages to staff, and greeting visitors.
• Execute record filing system to improve document organization and management.
• Support workflow of daily administrative tasks to achieve targets and deadlines.
• Performed scheduling and event calendar maintenance for staff, meetings, parties, and important deadlines.

• Oversee catering staff and enforce professional food preparation and presentation standards.
• Provide friendly, courteous service to create memorable moments for guests.
• Respond to customer inquiries and resolve complaints to establish trust and increase satisfaction.
• Keep facility compliant with health codes, sanitation requirements and license regulations.
• Motivate staff to perform at peak efficiency and quality.

• Handled check-in and check-out process of library books and materials at circulation desk.
• Assist with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
• Process library card applications and maintain patron records with accurate contact information.
• Collect fees, fines and donations for balanced library finances.
• Answer phone and in-person inquiries about library services, policies and procedures to provide accurate information.

• Manage a classroom of 24 children ages four and five, facilitating indoor and outdoor play.
• Deliver high level of care, assistance and supervision to children in compliance with organization's rules and policies.
• Create daily lesson plans and organize age-appropriate activities that encourage curiosity, exploration and problem-solving.
• Keep records of individual children to document daily observations and information regarding daily activities, meals served, and medication administered.

Magna Cum Laude, 3.91 GPA

• Member of Member of Tau Upsilon Alpha

Summa Cum Laud, 4.0 GPA