Melissa Hunter
St. George,UT
Summary
Hardworking professional, familiar with the beauty industry, as well as recordkeeping, management and data entry. Good at building relationships, patients, and provider customer satisfaction and profitability.
Proficient administrative team member well-versed in payment processing, correspondence management and sales. Offering years of sales experience and management and the desire to positively influence team efficiency, work accuracy, and overall productivity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Insurance Management
Farm Bureau
2023.01 - Current
- Assisted bankers with ongoing file maintenance, past due reports or notices, insurance management, compliance exceptions and customer contact.
- Served as a trusted advisor to both internal team members and external partners by sharing industry insights and best practices related to insurance management.
- Demonstrated commitment to professional development by attending industry conferences, workshops, and webinars focused on current trends in health insurance management strategies.
- Improved overall customer satisfaction by streamlining insurance processes and implementing efficient policy management systems.
- Mentored junior team members to enhance their knowledge and skills in commercial lines insurance management.
Realtor
Realty One Group Distinction
2022.04 - Current
- Guided first-time homebuyers through the entire process, offering expert advice on mortgage options, inspections, appraisals, and contract negotiations.
- Assisted clients in finding their dream homes with personalized guidance and expert knowledge of local markets.
- Negotiated favorable contract terms for clients by leveraging market research and strong communication skills.
- Streamlined transaction processes to ensure smooth closings, coordinating closely with all parties involved.
- Built long-lasting relationships with clients through excellent customer service and a genuine passion for helping others.
Florist Manager
Bloomers
2004.02 - 2023.03
- Analyzed sales data to identify opportunities for improvement or expansion in product offerings.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Utilized social media platforms effectively to promote the store''s services and connect with potential customers.
- Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
- Supervised daily operations of the store, maintaining high standards of cleanliness, organization, and visual presentation.
- Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
Education
Medical
SUU
Cedar City, UTCNA
Southwest Technical College
Cedar City, UT09.2017
Skills
- Familiar with the Beauty industry
- Quick and motivated learner
- Friendly and outgoing
Certification
- CNA License - 2016
Referred by:
Brynlee Boucher
Timeline
Insurance Management
Farm Bureau
2023.01 - Current
Realtor
Realty One Group Distinction
2022.04 - Current
Florist Manager
Bloomers
2004.02 - 2023.03
Medical
SUU
CNA
Southwest Technical College
- CNA License - 2016
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