Melissa Husebye
Ephrata,WA
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Administration Manager
University of Utah, Division of Physician Assistant Studies
01.2019 - Current
- Senior administrator with demonstrated leadership skills in planning and directing employees and processes in order to ensure smooth operation of academic program through collaboration with faculty, staff and university leadership
- Administer $6M budget for educational program. Created reports, presentations and other materials for executive staff including, financial forecasts, budgets, and proformas.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping. Updated reports, managed accounts, and generated reports for company database. Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Optimized resource utilization by efficiently allocating personnel, equipment, and facilities to meet organizational needs.
- Administer proposed growth opportunities or investments for educational program. Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Manage profitability reporting with responsibility to meet with faculty leadership to discuss trends and action items
- Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to organization's success.
- Internal and external stakeholder collaboration and engagement
- Oversee project management of division and program initiatives, including academic accreditation reporting management and compliance as well as establishment of new educational program campus
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Logistical management to establish free community health fair for local community with responsibilities including recruiting providers, community partners and vendors to participate in free health fair for local community.
- Created community partnerships to create mentoring/volunteering opportunities for physician assistant students in local healthcare community
- Manage logistics for additional 20 annual events students free health screening events for children and adults. Includes overseeing staffing, scheduling, acquisition of supplies as well as collaboration with various partners such as migrant farm outreach events, head start events for pre-school age children, Special Olympics, and events with local tribal head start pre-school organizations
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Manage & create personnel contracts, MOUs, and service agreements
- Manage hiring and onboarding process for faculty and staff,
- Payroll management, performance evaluations, team management, mentoring and addressing staffing performance issues
- Oversee two multimillion HRSA grants with responsibilities including: budgeting, completing twice yearly grant reports and operationalizing grant requirements
- Event management approximately 6 large student events per year. Manage logistics of all events and coordinate team to assign responsibilities and monitor progress.
- Supervised team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery, including ongoing management of staff located at two campuses (includes remote team mentoring and management).
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across organization.
- Maintained up-to-date knowledge of industry best practices in administration management and project management through continuous learning opportunities, ensuring competitive edge in service provision.
- Supervised vendor relationships to maintain smooth operations for company.
- Facilitated hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create conducive work environment for employees.
Academic Program Manager
University of Utah, Division of Physician Assistant Studies
07.2015 - 01.2019
- Program manager with responsibility for project oversight of several large-scale expansion projects within Physician Assistant Studies Program at University of Utah
- Participate in negotiations/discussions with Dixie State University regarding University of Utah Physician Assistant Studies expansion to second educational campus in St George, UT with 24 students
- Manage space negotiations, technology and furniture requisition, as well as manage hiring process for three full-time faculty and three full-time staff members at distant campus
- Hiring, supervision & mentoring of team of 8 full-time staff members at two campuses
- Assist with establishment of free community health fair to allow PA students and faculty to provide free screenings and health services to local community
- Coordination of all health fair logistical needs (i.e., supply acquisition, space reservation, marketing), including recruiting partners and vendors and liaison with local community
- Manage required reporting for academic compliance
- Ongoing monitoring of all related expenditures
- Budget preparation and input into EPM system
- Research grants post-award management
- Administration of all faculty and staff search processes including interviewing, hiring and onboarding process
- Manage logistics of all events and coordinate team to assign responsibilities and monitor progress.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Championed diversity and inclusion efforts within workplace, resulting in inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Administrative Manager
University of Utah, Department of Family and Preventive Medicine
12.2013 - 07.2015
- Providing high level administrative support to senior administrators and leadership team for Department of Family and Preventive Medicine at University of Utah
- Create correspondence, manage 3 executive calendars, travel arrangements & process reimbursements, as well as manage miscellaneous budgeting responsibilities, assist with grant application submission pre- and post-award duties.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
- Developed comprehensive budgets for projects, managing financial resources for optimal results and cost savings.
Administrative Assistant II
University of Idaho, Office of the Vice President for Finance and Administration
08.2011 - 05.2013
- Administrative Assistant served as the main point of contact for the office of the Vice President for Finance and Administration, University Controller, General Accounting Department, Real Estate Officer and Administrative Operations, budget management and administrative responsibilities.
Administrative Assistant II
University of Idaho, Office of the Provost and Executive Vice President
09.2007 - 08.2011
- Administrative Assistant served as point of contact for the offices of the Provost and Executive Vice President and the Native American Tribal Liaison and responded to faculty, staff, student, parent and alumni phone calls and inquiries, various high level administrative responsibilities.
Education
Master of Business Administration - Healthcare Management
Western Governors University
Salt Lake City, UT04.2021
Bachelor of Science - Environmental Studies
University of Utah
Salt Lake City, UT05.2007
Project Management Certification - Project Management
PMP Certification Exam
02.2025
Skills
- Documentation And Reporting
- Staff Training and Development
- Office Management
- Report Preparation
- Employee Management
- Team Building and Motivation
- Organizational Leadership
- Expense Reporting
- Systems Monitoring
- Process Improvements
- Budgeting and financial management
- Budgeting and Expense Monitoring
- Business Administration
- Resources Allocation
- Customer Service Management
- Project Planning
- Process Improvement
- Event Planning
- Relationship Building
- Microsoft Office Suite
- Contract Negotiations
- Workflow Planning
- Contract Preparation
- Project Management
- Strategic Planning
- Research
- Stakeholder Management
- Account Reconciliation
- Vendor Negotiations
- Work Planning and Prioritization
- Vendor relationships
- Human Resources Management
- Payroll and budgeting
- Team Collaboration
- Planning and Prioritization
- Resource Planning
- Database Administration
References
Available Upon Request
Timeline
Administration Manager
University of Utah, Division of Physician Assistant Studies
01.2019 - Current
Academic Program Manager
University of Utah, Division of Physician Assistant Studies
07.2015 - 01.2019
Administrative Manager
University of Utah, Department of Family and Preventive Medicine
12.2013 - 07.2015
Administrative Assistant II
University of Idaho, Office of the Vice President for Finance and Administration
08.2011 - 05.2013
Administrative Assistant II
University of Idaho, Office of the Provost and Executive Vice President
09.2007 - 08.2011
Master of Business Administration - Healthcare Management
Western Governors University
Bachelor of Science - Environmental Studies
University of Utah
Project Management Certification - Project Management
PMP Certification Exam
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