Sergio Zamora
Harlingen,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and service others.
Overview
7
7
years of professional experience
Work History
T-Mobile Telesales
Qualfon
12.2022 - Current
- Developed strong relationships with clients for increased customer retention and repeat business.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
Substitute Teacher, K-12
La Feria ISD, Substitute
02.2020 - 12.2022
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Clerk/cashier
El Centro Foods
12.2016 - 12.2020
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Education
Bilingual Education
University of Texas- Rio Grande Valley Edinburg and Brownsville
Skills
- Computation: Microsoft Office Word and Microsoft Office Powerpoint, Zoom
- Task efficient and capable to multi-task
- Script Memorization
- Relationship Building
- Adaptability
- Persuasion Techniques
- Performance Tracking
- Effective Communication
- Telephone Etiquette
- Time Management
- Active listening
- Organizational skills
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
T-Mobile Telesales
Qualfon
12.2022 - Current
Substitute Teacher, K-12
La Feria ISD, Substitute
02.2020 - 12.2022
Clerk/cashier
El Centro Foods
12.2016 - 12.2020
Bilingual Education
University of Texas- Rio Grande Valley Edinburg and Brownsville
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