Melissa Illoul
San Antonio,TX
Summary
Dedicated Technician with experience at Laurel Ridge Treatment Center, skilled in patient monitoring and safety. Proven ability to enhance operational efficiency through meticulous documentation and quality control. Recognized for exceptional customer service and attention to detail, ensuring a safe and supportive environment for patients.
Overview
2027
2027
years of professional experience
Work History
Technician
Laurel Ridge Treatment Center
San Antonio, TX
2023 - Current
- Patient Monitoring & Safety: Observing behavior, recording conditions, and monitoring for dangerous actions (suicidal or aggressive). This often includes "Q15 checks" (checking on patients every 15 minutes) to ensure safety.
- Daily Care Assistance: Helping patients with Activities of Daily Living (ADLs), including bathing, grooming, dressing, and eating.
- Medical Assistance: Taking and recording vital signs (blood pressure, temperature, pulse). Depending on state regulations and training, they may administer oral or injectable medications.
- Therapeutic Support: Leading or assisting in therapeutic and recreational activities to improve patients' social skills, such as group exercises or arts and crafts.
- Crisis Intervention: Restraining patients who are violent,, or suicidal, using approved, non-harmful techniques.
- Communication: Reporting patient status changes to medical professionals, documenting behavior in records, and assisting with admission/discharge.
Education
Bachelor of Science -
Mouloud Mammri
Algeria 08-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Quality control
- Documentation and reporting
Timeline
Technician
Laurel Ridge Treatment Center
2023 - Current
Bachelor of Science -
Mouloud Mammri