Melissa Isaac
Portland,Oregon
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Recruiting Specialist
New Seasons Market
01.2020 - Current
- Highly proficient in full-cycle recruiting to fill positions from entry-level to sr. director-level staff
- Coordinated cross-functional collaborations on large-scale projects, facilitating seamless teamwork across departments.
- Conducted comprehensive performance reviews to identify areas of improvement and provide constructive feedback.
- Conducted regular audits of candidate pipeline to identify areas for improvement and ensure compliance with relevant laws and regulations.
- Provide additional support for the entire recruiting and hiring process, including job description maintenance/creation, scheduling, onboarding, and record keeping
- 2022/2024 Project – Supporting the Compensation Team with internal wage equity audits and analysis
- Maintained compliance with all relevant employment laws and regulations throughout the recruiting process, minimizing legal exposure for the company.
- Streamlined recruitment processes for increased efficiency and improved hiring outcomes.
- Mentored junior recruiters on best practices in sourcing strategies, interviewing techniques, and relationship-building for successful talent acquisition efforts.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Human Resources Information System/Applicant Tracking System (HRIS/ATS) Administrator
- Championed diversity initiatives within the organization by creating inclusive policies that promoted equal opportunity employment practices.
- Develops and maintains training materials on HRIS systems, as well as conducted training for staff at all levels
- Oversees all areas of HRIS, from recruiting to onboarding platforms.
- Collaborated with HR Business Partners to address workforce planning needs and develop proactive recruitment strategies.
- Implemented metrics-driven recruiting strategies that resulted in improved efficiency and effectiveness of the recruiting process.
- Coached hiring managers on interview techniques and best practices, fostering consistent evaluation processes across departments.
- Structured compensation and benefits according to market conditions and budget demands.
Recruiting Specialist
New Seasons Market
01.2018 - 01.2020
- Collaborates with hiring managers to determine recruiting timelines from posting open positions to onboarding
- Recruit staff for 6 new store openings across 3 regions to fill roles from store clerks to store management/leadership
- Support all store staffing needs and provided recruitment support for all positions
- Focused on professional-level recruiting over 3 regions and 27 stores, from IT to HR
- Communicate across all levels of management during the hiring process to ensure the best candidates were hired
- Follow up with new hires throughout the training process to produce exceptional employees.
- Managed applicant tracking system to ensure accuracy of candidate information and optimize recruitment workflow.
Recruiting Coordinator
New Seasons Market
01.2016 - 01.2018
- Communicate across all levels of management during the hiring process to ensure the best candidates were hired
- Follow up with new hires throughout the training process to produce exceptional employees.
- Coordinated incoming job requisitions and applications.
- Collaborated with other departments to develop targeted outreach efforts for underrepresented groups in the hiring pool.
- Managed job postings on various platforms, increasing visibility and attracting top talent for open positions.
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
- Operated and maintained applicant tracking and candidate management systems.
Prepared Foods Assistant Manager
New Seasons Market
06.2011 - 02.2016
- Supervised all management aspects of the Prepared Foods department and ensured exceptional customer shopping experience with the highest level of service and product knowledge and financial business acumen.
- Promoted from clerk to department leadership in 2 years.
- Developed strong team leadership skills and financial acumen around sales, margin, and merchandising standard.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
Education
Project Management Certificate -
PORTLAND COMMUNITY COLLEGE
Portland, Oregon01.2018
Associate of Arts -
Western Culinary Institute – Le Cordon Bleu
Portland, Oregon01.2001
Skills
- Full-cycle recruitment
- Employee Training & Development
- Workforce Management
- Cross-Functional Leadership
- Compensation Analysis
- Performance Management
- Human Resources Operations
- Talent management
- Applicant Tracking Systems
- HRIS Expertise
- Diversity and Inclusion Initiatives
Certification
- SHRM-CP - SHRM Certified Professional - 2022
- Human Resources Management, Portland State University - 2017
Volunteer Experience
- Oregon Humane Society – Dog Handling Volunteer
- Children’s Book Bank - Supporting Early Literacy
- Raphael House of Portland – Domestic Violence Survivors Support
Timeline
Senior Recruiting Specialist
New Seasons Market
01.2020 - Current
Recruiting Specialist
New Seasons Market
01.2018 - 01.2020
Recruiting Coordinator
New Seasons Market
01.2016 - 01.2018
Prepared Foods Assistant Manager
New Seasons Market
06.2011 - 02.2016
Project Management Certificate -
PORTLAND COMMUNITY COLLEGE
Associate of Arts -
Western Culinary Institute – Le Cordon Bleu
- SHRM-CP - SHRM Certified Professional - 2022
- Human Resources Management, Portland State University - 2017
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