Melissa Johnson
Fredericksburg,VA
Summary
Versatile Administrative Analyst with advanced knowledge of financial, business development, and data entry. Demonstrates the ability to provide exceptional administrative support. Resourceful team player with a proven ability to complete tasks with no supervision. Steps into new areas with adaptable approach.
Overview
22
22
years of professional experience
Work History
Administrative Analyst
State of New Jersey Department of Education
11.2014 - 06.2023
- Assisted with maintaining and updating balance sheet account for the department.
- Mitigated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
- Performs research and analysis in the development of program or project activities, including program compliance and eligibility, regulatory issues, and funding requirements.
- Coordinates and monitors the administrative functions of an assigned department; compiles materials and assists in the preparation of budgets, reports, manuals, and publications.
- Responds to complaints and requests for information; interprets and applies policies and procedures; adjudicates complaints.
- Provides exceptional customer service to those contacted in the course of work.
- Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
- Performed numerous administrative and technical support functions that enhanced office effectiveness.
- Enhanced office productivity by optimizing workflows and managing daily schedules.
- Conducted thorough budget reviews, identifying areas for cost reduction and allocation improvements.
Principal Audit Account Clerk
State of New Jersey Department of Education
01.2005 - 11.2014
- Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues
- Supported month-end closing procedures by preparing detailed reports and analysis of financial data.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Communicated with senior staff about discrepancies and devised plans to reconcile financial issues
- Assisted senior leadership by processing documents within anticipated timeframes
- Supported senior staff with administrative tasks such as running copies and filing documents
- Prepared deposit slips and check logs for Teachers Certification Checks/money orders for daily deposit.
Mail Processor Clerk
Joule Staffing
10.2004 - 01.2005
- Received, sorted and distributed incoming mail
- Operated mail processing equipment and manually sorted mail.
- Maintained a safe working environment by adhering to all safety regulations and guidelines during mail processing activities.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Identified opportunities for process improvements, suggesting changes that led to increased efficiency in the workplace.
- Conducted regular inventory checks on mailing supplies, replenishing stock as needed to avoid delays in processing activities.
Medical Billing Specialist
Central Billing Services, Radiology Affiliates
08.2001 - 10.2004
- Prepared billing statements for patients, ensuring correct diagnostic coding
- Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts
- Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials
- Analyzed and interpreted patient medical and surgical records to determine billable services
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements
- Created improved filing system to maintain secure client data.
- Excellent communication skills, both verbal and written.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Some College (No Degree) - Bachelor of Science in Accounting
Strayer University
Washington, DC01.2026
Certification - Health Information Technology
Sandford Brown Institute
Philadelphia, PA08.2001
Skills
- Research and Analysis
- Budgeting
- Financial Reporting
- Data Entry
- SAP
- MS Excel/MS Word/ MS Powerpoint/MS Outlook
- Share Point
- Workflow Optimization
- Customer
Timeline
Administrative Analyst
State of New Jersey Department of Education
11.2014 - 06.2023
Principal Audit Account Clerk
State of New Jersey Department of Education
01.2005 - 11.2014
Mail Processor Clerk
Joule Staffing
10.2004 - 01.2005
Medical Billing Specialist
Central Billing Services, Radiology Affiliates
08.2001 - 10.2004
Some College (No Degree) - Bachelor of Science in Accounting
Strayer University
Certification - Health Information Technology
Sandford Brown Institute
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