Melissa Jackson

Work History

Stonewater, Inc

Friendswood, TX

04.2019 - 02.2023

Responsible for maintaining day to day construction production schedules for residential disaster recovery applicants under the Homeowner’s Assistant Program
Worked directly with the Construction and Project Managers to keep projects moving in compliance with the short build schedules/deadlines
Perform daily tasks such as permitting within multiple municipalities, following up with the applicants, scheduling/attending precon meetings with the Texas GLO, applicants and vendors, problem solving on any issues that arise while also managing all general office tasks to include data entry, answering phones/customer service issues, email, calendar, file management, data entry and directing/overseeing precon team responsibilities for up to 100 jobs at a time
Generated scope of work budgets based off site meeting documentation, municipality requirements, and scope approval from the program
Generate any required change orders for scope of work additions and time schedule delays to submit for approval to the Texas GLO
Collecting invoices for Accounts Payable for each billing cycle, matching up to the correct purchase orders and generating variance purchase orders as needed to submit for payment
Also handled contractor communications and check disbursements.

REMAX Crossroads Realty

Santa Fe, TX

08.2016 - 02.2019

Responsible for covering the office, answering phones, scheduling appointments for broker, inspection and appraisals
Maintain all transaction documents from start to finish in Backagent system and submit to broker for file compliance
Coordinate with other agent/transaction coordinators as needed through emails and by phone for missing/required documents
Input listing documents into MLS
Coordinate feedback requests and submissions
All other administrative office duties such as sifting mail, filing, all transaction file hard copies.

Glass Plus

08.2014 - 06.2016

Responsible for all day-to-day financial transactions using Quickbooks
Maintain AR/AP records and submitting/receiving payments
Answering phones and taking occasional orders/Customer Service
Responsible for ordering materials as needed per job and/or inventory
Entering new customers, vendors and jobs into the system and maintained updates and accuracy
Assists the managers/supervisors with any additional requests, projects, etc
As needed.

Reliable Turnaround Services (QStaff)

02.2014 - 06.2014

Responsible for all day to financial transactions and employee/customer relations
Managed/processed all AR/AP data and transactions using Quickbooks software
Processing and tracking of customer purchase orders per company job number
Pre-employment screenings, ie: background checks, drug screenings, and safety council per job site requirements
Invoicing customers per purchase order upon approval and responsible for maintaining accounts to make accurate and timely payments as per their terms, resolved billing and invoice issues
Processing of weekly time sheets including regular hours, overtime hours, and per diem.

Apostle Home Health Care

06.2006 - 12.2012

Worked directly with CEO/CFO on a number of projects and financial responsibilities using Quickbooks
Served as a link between management/employees by handling questions/issues and finding resolutions
Completed payroll processing for more than [20] employees and processed all changes stemming from merit increases, promotions, bonuses, pay adjustment, and vacation/sick pay
Created and maintained electronic and paper-based filing/organization systems for payroll, personnel files, AR/AP records and routinely verified all information was up to date and accurate in the system
Processed confidential tax forms and payments and new employee orientation.