Melissa Jackson
Chicago,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Line Worker
Surge Staffing
12.2019 - Current
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
Caretaker
Kensington Place Nursing And Rehabilitation
03.2016 - 11.2019
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Bakery Department
Jewels Osco
05.2014 - 05.2016
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Education
No Degree - Certified Nursing Assistant
Malcolm X College
Chicago, IL08.2015
High School Diploma -
Harlan High School
Chicago, IL06.2010
Skills
- Attention to Detail
- Workplace Cleanliness
- Material Loading and Unloading
- Personal Hygiene Assistance
- Housekeeping tasks
- Social interaction
- Medication Management
- Time Management
Timeline
Line Worker
Surge Staffing
12.2019 - Current
Caretaker
Kensington Place Nursing And Rehabilitation
03.2016 - 11.2019
Bakery Department
Jewels Osco
05.2014 - 05.2016
No Degree - Certified Nursing Assistant
Malcolm X College
High School Diploma -
Harlan High School