Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Jackson

DeRidder,LA

Summary

Licensed Insurance Agent with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.

Overview

16
16
years of professional experience

Work History

Insurance Agent

Security Plan Insurance
01.2019 - 03.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Insurance Agent

Security National Life
03.2015 - 01.2019
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Nutrition Educator

State Of Louisiana Department Of Social Services
04.2008 - 03.2015
  • Improved client nutrition knowledge by conducting engaging and informative workshops on healthy eating habits.
  • Functioned as resource for community, giving presentations on nutrition and demonstrating healthy meal preparation.
  • Facilitated group sessions addressing a wide range of topics related to nutrition and wellness, promoting informed decision-making among participants.

Education

No Degree - Criminal Justice

Northwestern College, FT.Polk, LA
FT.Polk,LA

High School Diploma -

Deridder High School
Deridder, LA
05.1983

Skills

  • Licensed Insurance Agent
  • Customer Service
  • Quotes and sales
  • Professionalism and Ethics

Timeline

Insurance Agent

Security Plan Insurance
01.2019 - 03.2024

Insurance Agent

Security National Life
03.2015 - 01.2019

Nutrition Educator

State Of Louisiana Department Of Social Services
04.2008 - 03.2015

No Degree - Criminal Justice

Northwestern College, FT.Polk, LA

High School Diploma -

Deridder High School
Melissa Jackson