Melissa Jackson

• Serves as a strategic advisor to senior executives, translating high-level vision into actionable initiatives.
• Enhances executive leadership effectiveness by streamlining priorities and aligning key stakeholders across Public Affairs, Human Resources, Legal, Finance, and Risk teams.
• Amplified CEO's effectiveness by managing complex schedules for speeches, meetings, and events, prioritizing engagements based on strategic importance.
• Facilitates executive decision-making through information synthesis, analysis, and prioritization of key initiatives.
• Manages approval paths for executive messages that accelerated message distribution by 40% while information critical parties of status.
• Leads and executes cross-functional projects, aligning legal, finance, human resources, operations, and communications teams.
• Oversees governance and leadership support, preparing executives for high-risk engagements, tracking action items, and ensuring strategic reporting
• Drives organizational efficiencies by managing critical projects, supporting policy decisions, and leading crisis response initiatives.
• Leads a high-performing team of 30+ professionals across strategic communications, branding, marketing, and public relations.

• Provided executive support to senior leadership, optimizing operational efficiency and decision-making across Consular leadership.
• Managed strategic initiatives, coordinated cross-functional teams, and facilitated high-level diplomatic engagements.
• Developed executive briefings and high-level reports, ensuring clarity and alignment with strategic objectives.
• Led special projects, overseeing due diligence, research, and operational improvements.
• Streamlined governance processes, managing executive meeting logistics, action tracking, and stakeholder coordination.
• Navigated crisis management during COVID-19, aligning multi-agency approvals and implementing strategic communications.

• Led strategic communications, public relations, and government affairs for a 2,000-employee organization.
• Managed speech requests, confirmations, and preparations for the CEO and other senior leaders.
• Acted as an executive liaison, ensuring alignment between senior leadership and key stakeholders.
• Managed a $3M+ budget, optimizing resource allocation and operational efficiency.
• Spearheaded governance initiatives, supporting executive leadership in board meetings and strategic planning.
• Directed crisis response strategies, collaborating across legal, risk, and HR functions.
• Led cross-functional initiatives, ensuring seamless execution of high-profile events and policy implementations.
• Facilitated high-level engagements foreign central bank presidents and Cabinet-level officials.

- Led strategic communications that resulted in increased brand awareness, subscribers, downloads, and followers for the Kansas City Fed's channels.

- Provided strategic leadership for organizational improvement efforts on behalf of senior leaders, resulting in the Missouri Quality Award for the Federal Reserve Bank of Kansas City.

- Facilitated organization-wide special projects on behalf of senior leaders, resulting in increased trust and transparency between employees and executives.

- Oversaw operations and expanded Money Museum annual attendance from 5,000 to more than 30,000 through directed marketing campaigns.