- Music, both playing and enjoying
- Drawing and Painting
- Photography
- Creative Writing
- Horseback Riding
- Wildlife Conservation and Education
- Reading
- Local Animal Shelters and Rescue Organizations
Melissa Jacobsen
Palatine,IL
Summary
Experienced and professional Executive Assistant with a proven track record of exceptional organization, communication and problem solving skills. Adept at managing complex schedules and fostering relationships both between internal departments and external stakeholders. Detail oriented and proactive with the ability to manage complex calendars, arrange domestic and international travel, schedule and facilitate meetings in a virtual and hybrid format, and handle confidential information with discretion. Focused on team achievement, adaptations and flexibility to changing needs and priorities. Dependable and resourceful, consistently delivering quality outcomes on tight timelines. I am a high energy individual with a positive attitude and a high level of professionalism. Strong advocate for a positive work-life balance and healthy boundaries.
Overview
14
14
years of professional experience
Work History
Executive Assistant
ACGME International
06.2018 - Current
- Coordinated logistics for meetings and events, including virtual, in-person and hybrid meeting formats.
- Managed communications with internal and external stakeholders, fostering relationships and ensuring timely information flow.
- Prepared comprehensive reports and presentations, supporting strategic decision-making processes for leadership teams.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison for the Board of Directors.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Administrative Assistant
Clark Baird Smith LLP
04.2014 - 05.2018
- Prepared legal documents and correspondence with attention to detail, maintaining high standards of accuracy.
- Assisted in client communications, addressing inquiries promptly to foster positive relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Acted as office receptionist and first point of contact for all office visitors.
- Acted as the primary point of contact for building management and maintenance needs.
Executive Assistant
Northern Builders, Inc.
01.2011 - 11.2012
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and maintained filing system for General Counsel.
- Prepared detailed correspondence and file management for CFO and General Counsel.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Music Business
Elmhurst College
Elmhurst, ILSkills
- Executive support
- Strong problem solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer service
- Expense reporting
- Calendar management
- Travel coordination
- Meeting planning
- Business correspondence
- Legal administrative support
Interests
Timeline
Executive Assistant
ACGME International
06.2018 - Current
Administrative Assistant
Clark Baird Smith LLP
04.2014 - 05.2018
Executive Assistant
Northern Builders, Inc.
01.2011 - 11.2012
Music Business
Elmhurst College
Similar Profiles
KIMBERLY RADFORDKIMBERLY RADFORD
ACCREDITATION ADMINISTRATOR at ACGMEACCREDITATION ADMINISTRATOR at ACGME
ANNE SANDLERANNE SANDLER
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts
Muhannd ElhoumiMuhannd Elhoumi
Aerodrome Operations Manager at Red Sea International Airport - Daa InternationalAerodrome Operations Manager at Red Sea International Airport - Daa International
Lizmarie MaldonadoLizmarie Maldonado
Amazon Delivery Driver at Midwest LogisticsAmazon Delivery Driver at Midwest Logistics
Nicole EvansNicole Evans
AVP, Default Loan Servicing at Wintrust MortgageAVP, Default Loan Servicing at Wintrust Mortgage