Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Jaimez

Garland,TX

Summary

Proven to enhance customer satisfaction and streamline operations, my tenure at SSS International showcased my adeptness in problem-solving and relationship building. Goal-oriented student teacher assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support.

Overview

4
4
years of professional experience

Work History

Clerk

SSS International
12.2020 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.

Education

Associate of Science - Social Sciences

Richland College
Dallas, TX
05.2024

Skills

Telephone Etiquette

Customer Satisfaction

Customer Communication

Relationship Building

Team Collaboration

Flexible and Adaptable

Problem-Solving

Creative Thinking

Prioritization

Professional and mature

Patience and Tolerance

Languages

Spanish
Native or Bilingual

Timeline

Clerk

SSS International
12.2020 - Current

Associate of Science - Social Sciences

Richland College

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Melissa Jaimez