Melissa Jasper
Fort Dodge,IA
Summary
Dynamic and dependable professional with a friendly demeanor, experienced at Southfield Wellness Community. Proven track record in teamwork and customer service, excelling in fast-paced environments. Skilled in time management and maintaining high standards of cleanliness, contributing to enhanced patient care and satisfaction. Committed to continuous improvement and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeepkeeper
Southfield Wellness Community
Webster City, IA
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proficient in achieving goals individually or within a team.
- Proven ability to learn quickly and adapt to new situations.
Cook
OpportunityLiving
Lake City, IA
05.2024 - 10.2024
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Followed recipes and portion control standards to prepare food items.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Managed inventory and ordered supplies to maintain efficient operation of the kitchen.
- Conducted checks using fork to assess cooking completeness by taste and aroma.
- Partnered with the team to boost efficiency during rush periods.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Direct Care Worker
OpportunityLiving
Lake City, IA
04.2021 - 05.2024
- Provided support with bathing, dressing, grooming, and feeding to enhance patient quality of life.
- Upheld high standards of patient safety and confidentiality in compliance with HIPAA regulations.
- Documented patient progress thoroughly to ensure healthcare providers and family members had reliable data.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Tracked progress and provided assistance through personalized service programs.
Home Health Aide
Iowa Home Care LLC
Fort Dodge, IA
09.2020 - 04.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Salesperson
Heartland Communications
Fort Dodge, IA
03.2018 - 03.2020
- Developed strong customer relationships, resulting in increased sales opportunities.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased clientele using focused prospecting.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Implemented effective sales strategies to maximize revenue generation.
Housekeeper
Fort Dodge Villa Care
Fort Dodge, IA
10.2017 - 02.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
GED - General Studies
Worthington Alternative School
Worthington05.1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Dependable and responsible
- Excellent communication
Certification
First Aid, CPR, and Mandatory Reporter
Timeline
Housekeepkeeper
Southfield Wellness Community
10.2024 - Current
Cook
OpportunityLiving
05.2024 - 10.2024
Direct Care Worker
OpportunityLiving
04.2021 - 05.2024
Home Health Aide
Iowa Home Care LLC
09.2020 - 04.2021
Salesperson
Heartland Communications
03.2018 - 03.2020
Housekeeper
Fort Dodge Villa Care
10.2017 - 02.2018
GED - General Studies
Worthington Alternative School