Melissa Jasso
Houston,TX
Summary
Dedicated professional with extensive experience in cleaning and sanitation at PJS, skilled in chemical handling and restroom care. Proven ability to enhance facility appearance and maintain high hygiene standards. Strong communicator and team leader, adept at training staff and optimizing workflows to improve overall efficiency and customer satisfaction.
Diligent Desired Position with solid background in maintaining cleanliness and ensuring sanitary environments. Proven ability to perform range of janitorial tasks, ensuring facilities remain spotless and welcoming. Demonstrated skills in time management and attention to detail, contributing to safe and hygienic workplace.
Overview
5
5
years of professional experience
Work History
Janitorial Worker
PJS
10.2025 - Current
- Operated cleaning equipment to maintain cleanliness and sanitation across facilities.
- Conducted routine inspections to ensure compliance with safety standards and protocols.
- Trained new staff on proper cleaning techniques and equipment usage.
- Developed efficient cleaning schedules to optimize workflow and productivity.
- Enhanced overall facility appearance through attention to detail in cleaning tasks.
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Kept building spaces premises clean inside and outside.
Cashier Team Lead
OTG Management IAH AIRPORT
Houston, TX
05.2022 - 10.2024
- Supervised daily operations, ensuring efficient cash handling and customer service standards.
- Trained and mentored team members on point-of-sale systems and operational procedures.
- Implemented inventory management processes to minimize discrepancies and optimize stock levels.
- Developed strategies to enhance customer experience and streamline transaction workflows.
- Resolved customer inquiries and issues promptly, maintaining high satisfaction rates.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Cashier, Sandwich Prep
EINSTEIN BAGELS
Houston, TX
11.2022 - 05.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with inquiries and provided product information to drive sales.
- Managed cash register, ensuring accurate handling of cash and credit transactions.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Fryer
Whataburger
Houston, TX
08.2021 - 11.2022
- Operated fryer equipment to ensure consistent cooking temperatures and product quality.
- Monitored food safety protocols, maintaining cleanliness and hygiene standards throughout the kitchen.
- Prepared ingredients for frying, ensuring proper portioning and freshness standards were met.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
Education
High School Diploma -
Eisenhower High School
Houston, TX05.2005
Skills
Cleaning and sanitizing
Restroom care
Chemical handling
Ceiling cleaning
Trash collection
Dust removal
Sweeping and mopping surfaces
Trash disposal
Stainless steel polish application
Drinking fountain sanitization
Odor control
Timeline
Janitorial Worker
PJS
10.2025 - Current
Cashier, Sandwich Prep
EINSTEIN BAGELS
11.2022 - 05.2023
Cashier Team Lead
OTG Management IAH AIRPORT
05.2022 - 10.2024
Fryer
Whataburger
08.2021 - 11.2022
High School Diploma -
Eisenhower High School