Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Jeffreys

ATHENS,AL

Summary

Proven in enhancing product quality and efficiency at Polaris Industries, I leverage expertise in quality control techniques and problem-solving abilities. With a knack for implementing lean methodology and fostering teamwork, I've driven significant quality improvements, ensuring compliance and customer satisfaction. My approach prioritizes safety and meticulous attention to detail, achieving notable results in quality assurance and operational excellence.

Overview

23
23
years of professional experience

Work History

Quality Assurance Clerk

Intech Medical
08.2018 - Current
  • Participated in supplier evaluations, assessing their ability to meet organizational quality requirements consistently.
  • Collaborated with cross-functional teams, ensuring clear communication of quality standards and expectations.
  • Reviewed technical documentation for accuracy and completeness, ensuring proper traceability within the quality system.
  • Maintained detailed records of all QA activities, providing valuable data for continuous improvement efforts.
  • Assisted in the development and implementation of quality management systems, ensuring compliance with industry regulations and standards.
  • Updated quality control records and reports.
  • Utilized quality control software to track and analyze product data.

Quality Control Technician

Polaris Industries
02.2015 - 08.2018
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in timely manner.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
  • Proposed corrective actions to address recurring quality issues.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Reduced customer complaints by proactively addressing potential issues before products left facility.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Improved communication between departments by acting as liaison between production and engineering teams on quality matters.
  • Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
  • Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
  • Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
  • Increased efficiency in testing process with implementation of streamlined quality control procedures.
  • Improved product reliability with thorough quality assessments and feedback to production team.
  • Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
  • Improved inter-departmental communication by establishing regular meetings between quality control and production teams, fostering culture of continuous improvement.
  • Developed quality control checklist for each product category, standardizing inspection process.
  • Conducted comprehensive audits of production processes to ensure compliance with internal and external quality standards.
  • Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
  • Collaborated with production team to refine manufacturing processes, resulting in higher quality outputs.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reviewed production processes and identified potential quality issues.
  • Performed routine maintenance and calibration on testing equipment.
  • Recorded and organized test data for report generation and analysis.
  • Performed tests and inspections to conform to established standards.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.

Test Bench Operator

EFI Automotive
04.2012 - 02.2015
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Family Services Assistant

Community Action Partnership
01.2002 - 04.2012
  • Conducted home visits to assess living conditions and provide tailored support based on the unique needs of each family.
  • Developed and implemented comprehensive case plans for families, addressing individual needs and promoting self-sufficiency.
  • Maintained accurate case records and documentation to track progress toward goals and ensure compliance with program requirements.
  • Monitored client progress through regular check-ins, adjusting case plans as needed to address changing circumstances or barriers to success.
  • Collaborated with community agencies to ensure coordinated service delivery for families facing challenges such as homelessness, substance abuse, or domestic violence.
  • Enhanced family well-being by providing support, resources, and assistance in various areas of need.
  • Organized group activities that encourage socialization among families while building a supportive network within the community.
  • Conducted intakes and assessments for new clients, gathering crucial information to determine eligibility for services and establish personalized case plans.
  • Assisted families in crisis by offering counseling, referrals to appropriate services, and ongoing support.
  • Provided educational workshops on topics such as parenting skills, budgeting, stress management, and healthy relationships for families seeking guidance.
  • Connected families with essential resources such as housing assistance, job training programs, childcare options, and financial aid opportunities.
  • Developed and maintained relationships with community organizations and agencies.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Monitored progress towards service plan goals.
  • Provided support to social service clients in navigating available resources.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.

Education

No Degree - Social Science

Calhoun Community College
Deactur, Al

GED -

Calhoun Community College
Decatur, AL
04.1993

Skills

  • Customer Service
  • Internal Audits
  • Detail Oriented
  • File Management
  • Quality Assurance
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Inspection procedures
  • Documentation and Recordkeeping

Timeline

Quality Assurance Clerk

Intech Medical
08.2018 - Current

Quality Control Technician

Polaris Industries
02.2015 - 08.2018

Test Bench Operator

EFI Automotive
04.2012 - 02.2015

Family Services Assistant

Community Action Partnership
01.2002 - 04.2012

No Degree - Social Science

Calhoun Community College

GED -

Calhoun Community College

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Melissa Jeffreys