Melissa Jellison
Cloquet,MN
Summary
Compassionate Community Health Worker with 4+ years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.
Overview
18
18
years of professional experience
Work History
Peer Navigator, Outreach Worker
Harm Reduction Sisters
09.2023 - Current
- Enhanced client engagement by providing personalized support and resources tailored to individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for clients, resulting in improved outcomes.
- Assisted clients in accessing community resources and services, strengthening their support networks and promoting overall wellbeing.
- Established rapport with clients through empathetic listening and understanding, fostering trust and open communication.
- focusing on various topics such as self-care, mental health awareness, and goal setting, empowering clients to take control of their lives.
- Provided crisis intervention services when necessary, offering immediate support during difficult situations.
Stay at Home-Mom/ Volunteering for Harm Reduction
Myself
01.2021 - 09.2024
- Skilled at working independently
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Clerk
Holiday Stationstore
04.2019 - 08.2019
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Delivery Driver
Chanticlear Pizza
06.2018 - 02.2019
- Delivered Pizzza
- Answered calls
- Prepped for the day
Babysitter
Randy Brager
04.2017 - 07.2018
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Stay at Home Mom
My Kids
06.2012 - 06.2018
- Great Multitasker
- Took care of my Home plus my 4 Children
Front Desk Night Auditor
Country Inn & Suites
02.2010 - 06.2012
- Improved guest satisfaction by efficiently handling check-ins and check-outs during overnight shifts.
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Contributed to a secure hotel environment by monitoring security cameras and reporting suspicious activities.
- Assisted in maintaining a clean and welcoming front desk area, enhancing the guest experience.
Front Desk Receptionist (Temp Job on Vacation)
AmericInn
05.2008 - 06.2008
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Pizza Maker
Papa Murphys
10.2007 - 03.2008
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
Sales Associate (Temp Job on Vacation)
Arbys Resturant
06.2006 - 08.2006
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Cambridge-Isanti High School
Cambridge, MN06.2008
Skills
- Confidentiality Practices
- Boundary Setting
- Active Learning
- Motivational Interviewing
- Self-awareness
- Resource Knowledge
- Resilience building
- Patient confidentiality
- Individual and Community Advocacy
- Work Planning and Organization
Timeline
Peer Navigator, Outreach Worker
Harm Reduction Sisters
09.2023 - Current
Stay at Home-Mom/ Volunteering for Harm Reduction
Myself
01.2021 - 09.2024
Sales Clerk
Holiday Stationstore
04.2019 - 08.2019
Delivery Driver
Chanticlear Pizza
06.2018 - 02.2019
Babysitter
Randy Brager
04.2017 - 07.2018
Stay at Home Mom
My Kids
06.2012 - 06.2018
Front Desk Night Auditor
Country Inn & Suites
02.2010 - 06.2012
Front Desk Receptionist (Temp Job on Vacation)
AmericInn
05.2008 - 06.2008
Pizza Maker
Papa Murphys
10.2007 - 03.2008
Sales Associate (Temp Job on Vacation)
Arbys Resturant
06.2006 - 08.2006
High School Diploma -
Cambridge-Isanti High School