Melissa Jenkins
Newnan,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Caregiver
Self Employed
07.2013 - Current
- Prepared meals and snacks for based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene, and socialization.
- Managed schedules to maintain sleeping, eating, and school.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Engaged with children on age-appropriate level.
- Administered basic first-aid and medication in emergency situations.
- Established and maintained safe play environment.
- Engaged with children on individual basis to build positive relationships.
Administrative Assistant
Nalley Honda Union City
05.2012 - 07.2013
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email and in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained records of material flow, compiling and organizing related data.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Mentored, trained and supported new staff members in office policies and procedures.
- Received money payments from customers and recorded amount received.
- Reconciled cash drawer daily.
- Handled customer complaints with a professional manner.
- Excellent customer service and communication skills.
Teacher
Discovery Point Daycare
10.2010 - 05.2012
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Fostered imaginative play.
- Engaged in arts and crafts for children.
Cashier
Kroger
12.2006 - 05.2012
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provide help in resolving complex problems.
Education
High School Diploma -
East Coweta High School
McCollum, Sharpsburg, GA05.2008
Skills
- Exceptional customer service skills with the ability to handle incoming calls, emails, and chats with empathy, patience, and professionalism
- Multi tasker, assertive, quick learner, goal-oriented, organized and efficient
- Flexible, cooperative, hard worker and dependable
- Proficient in Microsoft Word, Outlook, PowerPoint and Excel
- Experienced in data entry, document preparation, appointment scheduling and office management
- Clerical and record keeping
- Comfortable working independently managing time effectively
- Experience working in collaborative environments and contributing to team goals
- Innate ability to understand and respond to the needs of others
Timeline
Caregiver
Self Employed
07.2013 - Current
Administrative Assistant
Nalley Honda Union City
05.2012 - 07.2013
Teacher
Discovery Point Daycare
10.2010 - 05.2012
Cashier
Kroger
12.2006 - 05.2012
High School Diploma -
East Coweta High School