Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Melissa Johnson

Central Lake,MI

Summary

I am effective in managing operations. Successful in encouraging team members to work efficiently.

I am well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.

I am skilled in working under pressure and adapting to new situations and challenges.

Overview

24
24
years of professional experience

Work History

Paramedic

Township Ambulance Authority
Bellaire, MI
06.2021 - Current
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Executed stomach suction, airway management and heart monitoring to treat patients.
  • Communicated with lucid patients to gather incident and medical history information.
  • Used [Software] to accurately document services provided to reduce liability and improve patient care.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.

Paramedic

Charlevoix EMS
Charlevoix, MI
05.2018 - 06.2021
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.

Paramedic

STAT EMS
Flint, MI
05.2008 - 07.2018

Marketing Manager

COURTLAND CENTER MALL
BURTON, MI
07.2006 - 05.2008
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.

Assistant Manager

Sears Portrait Studio
BURTON, MI
01.2004 - 09.2007
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.

LATCHKEY DIRECTOR

FLUSHING COMMUNITY SCHOOLS
FLUSHING , MI
08.2000 - 06.2004
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Provided documentation of processes to comply with regulations and company policies.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Education

Emergency Medical Technology,

Genesys Regional Medical Center
Grand Blanc, MI
06.2008

High School Diploma -

Clio Area High School
Clio, MI
06.1988

Skills

  • Emergency Diagnostics
  • MEDITECH Software
  • Patient Immobilization
  • Injury and Illness Treatment
  • Vital Sign Assessment
  • Treatment Center Communication
  • Medical Equipment Maintenance
  • Dispatcher Communication
  • Venipuncture Procedures
  • Emergency Vehicle Driving
  • Medical Procedure Prioritization
  • Cardiopulmonary Resuscitation (CPR)
  • Police and Fire Coordination
  • Prehospital Care
  • Work Coordination
  • Spinal Demobilization Devices
  • Communication Equipment Operation
  • Ambulance Transport
  • Basic Trauma Life Support
  • Medical Supply Replenishment
  • Patient Condition Observation
  • Stretcher and Backboard Use
  • Medication Side Effect Knowledge
  • Supporting Daily Living Needs
  • Neurological Assessments
  • Endotracheal Intubation
  • Recordkeeping Requirements
  • Intravenous Injections
  • Emergency Assistance
  • Cardiac Arrest
  • Pediatric Advanced Life Support
  • Medication Prescription
  • Drug Inventory Management
  • Airway Management
  • Medical Emergency Response
  • Adaptable Under Pressure
  • Patient Assessments
  • Heart Monitoring

Timeline

Paramedic

Township Ambulance Authority
06.2021 - Current

Paramedic

Charlevoix EMS
05.2018 - 06.2021

Paramedic

STAT EMS
05.2008 - 07.2018

Marketing Manager

COURTLAND CENTER MALL
07.2006 - 05.2008

Assistant Manager

Sears Portrait Studio
01.2004 - 09.2007

LATCHKEY DIRECTOR

FLUSHING COMMUNITY SCHOOLS
08.2000 - 06.2004

Emergency Medical Technology,

Genesys Regional Medical Center

High School Diploma -

Clio Area High School

Similar Profiles

CREATE PROFILE
Melissa Johnson