Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Johnson

Barberton,OH

Summary

Resourceful Flow Team Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, logistics coordination, and team motivation. Excel in communication, problem-solving, and leadership, ensuring seamless operations and positive team dynamics. Committed to driving results through effective planning and execution of operational strategies.

Overview

29
29
years of professional experience

Work History

Flow Team Lead

Do It Best Corp
Medina , OH
10.2023 - 03.2025
  • Lead and motivate a team of warehouse associates, ensuring that they are trained and capable of performing their tasks effectively.
  • Assign tasks, monitor performance, and provide constructive feedback.
  • Ensure the smooth and efficient flow of materials within the warehouse, from receiving, to storage, to shipping.
  • Manage inventory levels, monitor stock, and ensure accurate record-keeping.
  • Coordinate workflow in the warehouse, communicating challenges with supervisors.
  • Plan and prioritize work assignments for the team to ensure optimal workflow and productivity.

Receiving Office Coordinator

Do it Best Corp.
Medina , OH
06.2014 - 10.2023
  • Manages the administrative and logistical aspects of receiving shipments, ensuring accuracy, and maintaining records.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Verify shipments against purchase orders and packing slips.
  • Identify and report any discrepancies or shortages.
  • Uses warehouse management systems (WMS) and Systems Applications and Products in Data Processing (SAP) software.
  • Dispatches and answers inbound truck orders.

Truck Unloader

Do it Best Corp.
Medina, OH
06.2013 - 06.2014
  • Unloaded freight from trucks, containers, and railcars.
  • Loaded outbound shipments onto trucks, trailers, and railcars according to customer requirements.
  • Reported any damaged goods to supervisor immediately upon unloading.
  • Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
  • Participated in regular training sessions on safety and operation of material handling equipment.
  • Moved freight from one area of the warehouse to another using hand-trucks or carts when necessary.
  • Assisted in navigating large loads to assigned areas.
  • Assisted in organizing the warehouse to optimize space and expedite the retrieval of goods.

Forklift Operator

Do it Best Corp.
Medina , OH
06.2013 - 06.2014
  • Drives sit-down and stand-up forklifts, and other industrial vehicles, such as cherry pickers and automated pallet jacks, as needed.
  • Store and organize inventory in designated areas, following established procedures and inventory control systems.
  • Assist in maintaining accurate inventory records, identifying discrepancies, and reporting shortages or damages.
  • Rotates stock so that the oldest items are shipped or sold first.
  • Checks that loads are centered and properly stacked.
  • Stacks crates, pallets, lumber, or other material.

Leasing Consultant

Strarford Crossings
Wadsworth, OH
02.2011 - 05.2013
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Received rent payments and tracked transactions in accounting software.
  • Maintained accurate records of correspondence with and from tenants.

House Cleaner/Executive Personal Assistant

Self-employeed
Multi City, OH
05.2001 - 02.2011
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Emptied wastebaskets and replaced liners.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Organized closets according to customer specifications.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Waitress/Hostess

Hopocan Gardens
Barberton, OH
11.1995 - 04.2001
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Informed customers of daily specials and signature menu items.
  • Filled condiments and napkin containers during slack periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Processed payments accurately using cash registers or POS systems.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took orders for food and drinks and delivered them to guests.
  • Provided accurate change for cash transactions using a cash register system.
  • Performed basic math calculations when computing bills for customers' meals.
  • Assisted in seating guests at tables or booths.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Prepared checks, itemizing total meal costs and taxes.

Education

GED -

Barberton HIgh School
Barberton, OH
05-1998

Skills

  • Inventory management
  • Warehouse organization
  • Material handling
  • Employee training
  • Performance monitoring
  • Warehouse management systems
  • Problem solving
  • Effective communication
  • Team building
  • Workflow coordination
  • Task prioritization
  • Proficient in [Softeon]
  • POS software

Timeline

Flow Team Lead

Do It Best Corp
10.2023 - 03.2025

Receiving Office Coordinator

Do it Best Corp.
06.2014 - 10.2023

Truck Unloader

Do it Best Corp.
06.2013 - 06.2014

Forklift Operator

Do it Best Corp.
06.2013 - 06.2014

Leasing Consultant

Strarford Crossings
02.2011 - 05.2013

House Cleaner/Executive Personal Assistant

Self-employeed
05.2001 - 02.2011

Waitress/Hostess

Hopocan Gardens
11.1995 - 04.2001

GED -

Barberton HIgh School

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