Melissa Johnson
Batesburg-Leesville,SC
Summary
Skilled in medical insurance processes from end to end; filing, adjudication, and remittance denials and appeals. Worked in multiple medical settings to include physicians offices, hospitals and a major medical insurance company. Part time employment in various fields for the past several years.
Overview
25
25
years of professional experience
Work History
Seasonal Worker
PT Various Employers
01.2020 - 05.2025
SCDOR mailroom - taxes
KJs Market - Pricing/Recieving Clerk
MAD Transportation- FedEx Ground driver
SC Parks and Recreation Dept - reservations
Palmetto Citizens Federal Credit Union- Teller
Customer Service Advocate and Biller
Southeastern Freight Lines
02.2017 - 01.2020
Insurance Claims Coordinator
Palmetto Health-USC Medical Group
02.2016 - 02.2017
Appointment/Surgical Scheduler
Columbia Urological Assoc.
08.2014 - 07.2016
- Insurance Follow-Up/Collections Specialist
Claims Adjuster, Data Entry
Planned Administrators Inc. (TPA for BCBS)
06.2000 - 12.2011
Education
Associate Of Applied Science - Surgical Technician
Midlands Technical College
West Columbia, SC05.2014
Skills
- Maturity, Independence, worked remotely
- Experience with CPT/HCPC and ICD-10 codes
- Follow Up remittances, denials/appeals
- Review of medical records to complete disability forms
- Familiar with Check In/Out
- Collection/posting of Insurance and Customer Payments
- Customer Service Skills
- Scheduler/Operator
- Phone Etiquette/ Reservation Specialist
- Receiving/Disbursement of cash
- Package handling/delivery using iOS system
- Pricing, DSD Receiving in retail market
Timeline
Seasonal Worker
PT Various Employers
01.2020 - 05.2025
Customer Service Advocate and Biller
Southeastern Freight Lines
02.2017 - 01.2020
Insurance Claims Coordinator
Palmetto Health-USC Medical Group
02.2016 - 02.2017
Appointment/Surgical Scheduler
Columbia Urological Assoc.
08.2014 - 07.2016
Claims Adjuster, Data Entry
Planned Administrators Inc. (TPA for BCBS)
06.2000 - 12.2011
Associate Of Applied Science - Surgical Technician
Midlands Technical College
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