Melissa Johnston
Denver,CO
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering a background implementing effective treatment plans and providing exceptional care for adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients.
Overview
7
7
years of professional experience
Work History
Mental Health Counselor
Overcomers Counseling
01.2022 - Current
- Conduct individual therapy sessions for clients experiencing a range of mental health concerns, including anxiety, depression, trauma, and substance abuse
- Develop and implement comprehensive treatment plans tailored to each client's specific needs, incorporating evidence-based modalities such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness techniques
- Utilize active listening and empathy to establish a therapeutic alliance, creating a safe and non-judgmental environment conducive to client self-exploration and growth
- Administer psychological assessments, evaluate results, and use the information to inform treatment planning and goal setting.
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
Behavioral Health Provider
Colorado Coalition for the Homeless
10.2020 - 05.2022
- Collaborate with multidisciplinary teams to coordinate care and ensure a holistic approach to client well-being
- Facilitate psychoeducation sessions to educate staff, clients and their families about mental health issues, coping skills, and self-care strategies
- Maintain accurate and confidential client records, progress notes, and treatment documentation in accordance with ethical and legal standards
- Stay abreast of the latest research and developments in the field of mental health therapy through continuous professional development and attending workshops and conferences
- Provide crisis intervention and suicide risk assessments, implementing appropriate interventions and referrals when necessary
- Actively participate in clinical supervision and seek guidance from colleagues to ensure adherence to ethical guidelines and maintain professional competence.
Administrative Coordinator
Delricht Research
06.2018 - 06.2019
- Provided comprehensive administrative support to senior executives, managers, and clinical site teams, contributing to the smooth functioning of daily operations
- Managed complex calendars for multiple individuals and clinical site teams, scheduled appointments, and coordinated meetings, ensuring optimal time management and efficiency
- Facilitated effective communication within the organization by disseminating information through memos, emails, and interdepartmental correspondence
- Developed and maintained efficient filing systems, both physical and electronic, ensuring quick retrieval of documents and information
- Coordinated and prepared materials for presentations, meetings, and conferences, including researching, compiling data, and creating visually appealing presentations
- Coordinated and organized company events, including staff meetings, team-building activities, and celebrations
- Supported HR functions by assisting with recruitment processes, onboarding new employees, and maintaining personnel records
- Maintained office supplies inventory, anticipating needs, and placing orders to ensure smooth operations
- Collaborated with cross-functional teams to streamline administrative processes, identify areas for improvement, and implement effective solutions
- Utilized various software and tools, such as Microsoft Office Suite, Google Suite, and project management platforms, to streamline workflows and enhance productivity.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
Clinical Research Coordinator
Delricht Research
01.2018 - 01.2019
- Monitored participant safety and well-being throughout the study, promptly reporting any adverse events or concerns to the appropriate parties
- Collaborated with study team members to ensure proper handling, storage, and shipping of investigational products and specimens
- Maintained comprehensive study documentation, including source documentation, case report forms, and study files
- Coordinated with study monitors and auditors during site visits and inspections, addressing any findings or queries
- Trained and mentored new research staff and assist in their onboarding process
- Participated in professional development activities, staying current with industry trends, regulations, and best practices
Lead Recruitment Coordinator
DelRicht Research
01.2017 - 12.2017
- Spearheaded recruitment efforts for clinical trials by sourcing, interviewing, and selecting qualified candidates, ensuring compliance with study protocols and regulatory requirements.
- Developed and maintained strong working relationships with healthcare professionals, investigators, and research coordinators to establish a robust network of potential participants.
- Created and executed innovative recruitment strategies, resulting in a consistent pipeline of eligible trial participants, reducing recruitment timelines by 20%.
- Collaborated with Principal Investigators to understand study requirements and participant demographics, tailoring recruitment approaches accordingly.
- Managed participant screening processes, including informed consent procedures, medical history reviews, and eligibility assessments, ensuring accurate enrollment.
- Established and maintained an up-to-date database of potential participants, streamlining the scheduling process and reducing communication gaps.
- Coordinated and managed trial schedules, optimizing resource allocation and minimizing scheduling conflicts.
- Implemented efficient communication channels between study sites, sponsors, and participants, ensuring transparency and information flow.
- Acted as the primary point of contact for trial participants, addressing their inquiries, concerns, and providing ongoing support throughout the study duration.
- Assisted in the preparation of regulatory documents, institutional review board (IRB) submissions, and study progress reports.
- Contributed to the development of Standard Operating Procedures (SOPs) to enhance recruitment and scheduling processes.
Education
Master of Arts - International Disaster Psychology
UNIVERSITY OF DENVER
05.2021
Bachelor of Science - Psychology
LOYOLA UNIVERSITY of NEW ORLEANS
12.2016
Skills
- Sensitivity to Variable Life Experiences
- Cultural Intelligence
- Program Development and Evaluation
- Trauma-informed care
- Conflict resolution
- Active listening
- Case Documentation
- Risk Assessments
- Individual and Group Counseling
- Clinical Documentation
- Patient Advocacy
- Grief counseling
- Suicide prevention
- Life transitions support
- Crisis intervention
- Emotional intelligence
- Psychological evaluation
Timeline
Mental Health Counselor
Overcomers Counseling
01.2022 - Current
Behavioral Health Provider
Colorado Coalition for the Homeless
10.2020 - 05.2022
Administrative Coordinator
Delricht Research
06.2018 - 06.2019
Clinical Research Coordinator
Delricht Research
01.2018 - 01.2019
Lead Recruitment Coordinator
DelRicht Research
01.2017 - 12.2017
Master of Arts - International Disaster Psychology
UNIVERSITY OF DENVER
Bachelor of Science - Psychology
LOYOLA UNIVERSITY of NEW ORLEANS
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