Melissa Jones
Administrative Assistant/Receptionist
New Milford,CT
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service and conflict resolution in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Data Science Coordinator
Learning Source
Remote/Corpus Christi, TX
02.2023 - 05.2023
- Managed up to 20 students in Data Science program
- Checked assignments and provided grades according to program standards
- Monitored student progress to identify weaknesses and provide recommendations for improvement
- Documented attendance and completed assignments to maintain student records
- Built and maintained professional relationships with students and faculty members
- Supplied private instruction to adult learners via Zoom
- Provided outreach to behind students via text, email, phone, Slack
- Participated in weekly professional development meetings
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms
- Cultivated interpersonal skills by building positive relationships with others
- Delivered top-quality training documentation, manuals and tools addressing needs of specific programming languages for data analysis and data science
Administrative Assistant
Stoneleigh Medical Group
Brewster, NY
07.2019 - 02.2023
- Managed over 50 phone calls per day
- Scheduled and confirmed appointments
- Took detailed messages for Doctor and office staff
- Checked patients in and out of office
- Collected co-pays and back balances
- Welcomed patients in professional manner
- Scanned charts and paperwork into EMR program
- Updated patient files accurately
- Retrieved messages from answering service
- Prepared correspondence mailings
Pharmacy Technician
CVS
Ridgefield, CT
02.2017 - 05.2018
- Filled prescriptions
- Billed insurances
- Counted pills
- Checked out patients/customers
- Checked in daily orders of new/out of stock medications
- Maintained Return to Stock list/waiting bin inventory
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment
Education
Certification - Remote — Data Science
01.2022 - 03.2023
Skills
Time management
undefinedTimeline
Data Science Coordinator - Learning Source
02.2023 - 05.2023
Southern Careers Institute Inc - Certification, Remote — Data Science
01.2022 - 03.2023
Administrative Assistant - Stoneleigh Medical Group
07.2019 - 02.2023
Pharmacy Technician - CVS
02.2017 - 05.2018
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