Melissa Jones
Lexington,KY
Summary
Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
UK Healthcare
Lexington, KY
09.2023 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Assisted patients in understanding their medication instructions and usage directions.
- Checked expiration dates on drug products prior to dispensing them to customers.
Certified Pharmacy Technician
Kroger's Pharmacy
Lexington, KY
02.2022 - 11.2023
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Generated labels for compounded medications using an automated system.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Maintained records of controlled substances dispensed according to state regulations.
- Performed administrative duties such as filing, data entry, answering phones.
LPN, Private Duty
Bluegrass Extra Care
Lexington, KY
05.2019 - 04.2021
- Assessed patient condition by taking vital signs and performing physical examinations.
- Developed positive relationships with families by providing education about health maintenance activities for their loved ones.
- Monitored changes in patient conditions and reported any significant changes to the supervising physician or nurse practitioner.
- Provided emotional support to family members during difficult times.
- Provided nursing care to patients in private homes according to established standards and practices.
- Performed direct patient care such as bathing, dressing changes, catheterization management, tube feedings .
- Administered medications, treatments, and therapies as prescribed by a physician or nurse practitioner.
Certified Pharmacy Technician
Kroger's Pharmacy
Shelbyville, KY
10.2009 - 05.2014
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Interpreted and processed medication orders under supervision of pharmacist.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Education
Associate of Applied Science - Gener
Southcentral Kentucky Community And Technical College
Shelbyville, KY05-2014
LPN - Nursing
Southcentral Kentucky Community And Technical College
Shelbyville, KY05-2014
Skills
- Pharmacy operations
- Drug security
- Prescription Management
- HIPAA
- Sterile technique
- Medication Dispensing
- Insurance Verification
References
References available upon request.
Timeline
Certified Pharmacy Technician
UK Healthcare
09.2023 - Current
Certified Pharmacy Technician
Kroger's Pharmacy
02.2022 - 11.2023
LPN, Private Duty
Bluegrass Extra Care
05.2019 - 04.2021
Certified Pharmacy Technician
Kroger's Pharmacy
10.2009 - 05.2014
Associate of Applied Science - Gener
Southcentral Kentucky Community And Technical College
LPN - Nursing
Southcentral Kentucky Community And Technical College