Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Jones

Danbury

Summary

Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers.

Overview

2025
2025
years of professional experience

Work History

Department Supervisor

Kohl's
  • Monitored inventory, managed layout upkeep, and prioritized client satisfaction.
  • Streamlined employee onboarding process by effectively teaching policies and procedures.
  • Assessed team members' work quality, pinpointing areas for growth and enhancement.
  • Directed workload distribution across a six-member team to maintain accountability.

Kitchen Staff Member

Putnam Nursing Home
02.2006 - 06.2006
  • Adhered to stringent sanitation protocols for optimal food safety.
  • Upheld cleanliness of work areas to enhance efficiency and secure conditions.
  • Maintained cleanliness of dishware with consistent restocking to meet demand.
  • Fostered positive workplace culture through effective teamwork.

Scanning Coordinator

Grade A Shoprite
07.2007 - Current
  • Ensured smooth store operations by promptly addressing pricing issues.
  • Coordinated with team members to ensure a tidy, organized, and fully stocked store environment.
  • Contributes to planning and success of key store functions, such as Holiday celebrations and managerial assemblies.
  • Verifies accuracy of employee time cards and resolves payroll discrepancies.
  • Completes termination documents for management.
  • Leads New Hire Orientation sessions when necessary.
  • Collaborated effectively with coworkers to address concerns and resolve issues.

Cashier

Kmartcorp
01.2007 - 06.2007
  • Welcomed customers upon entry and addressed their needs swiftly.
  • Assisted customers in identifying specific requirements.
  • Adapted to fluctuating hours and additional shifts to address business demands.
  • Executed cash register operations for various transaction types maintaining excellent precision.

Education

Bachelor's Degree - Business Management

University of Phoenix
Tempe, AZ

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Leadership skills
  • Policy enforcement
  • Employee engagement
  • Customer engagement
  • Training and mentoring
  • Recruiting and hiring
  • POS software
  • Team Player

Accomplishments

    I have received Employee of the Month reward and have gotten numerous compliments from customers over the years .

Timeline

Scanning Coordinator

Grade A Shoprite
07.2007 - Current

Cashier

Kmartcorp
01.2007 - 06.2007

Kitchen Staff Member

Putnam Nursing Home
02.2006 - 06.2006

Department Supervisor

Kohl's

Bachelor's Degree - Business Management

University of Phoenix

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Melissa Jones