Melissa Jones

• Allocated resources efficiently to support optimal growth within the district.
• Enhanced district performance by implementing data-driven strategies and streamlining processes.
• Fostered a positive district culture through consistent communication and support for salons.
• Implemented data analysis tools to identify areas of improvement and track progress toward goals.
• Developed strong relationships with salon leaders for improved collaboration and goals.
• Conducted regular evaluations of salons to ensure alignment with state standards and our communities.

• Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
• Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
• Managed payroll processing accuratel and efficiently for all salon personnel.
• Ensured cleanliness of the salon by overseeing regular maintenance tasks and adhering to hygienic practices.
• Worked to continuously increase salon business through effective sales, service, and operations policies.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Maintained posting of MSDS sheets in workplace.
• Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
• Organized special events such as bridal parties or charitable fundraisers, promoting the salon''s offerings while giving back to the community.

Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.

• Oversaw salon employee performance, facility cleanliness, and sales.

• Maintained a clean and organized work station, adhering to strict sanitation guidelines to ensure a safe environment for clients and staff.
• Managed inventory control processes, ensuring adequate stock levels of essential supplies while reducing waste and product shrinkage.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Maintained regular client list and successfully handled walk-in customers.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Increased revenue through effective customer service and inventory management.
• Built a loyal clientele through excellent customer service and consistent performance in delivering desired results.
• Increased client retention rates with exceptional communication skills and follow-up practices that fostered trust between stylist and client.
• Answered phone calls and emails to schedule client appointments.

• Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
• Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
• Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
• Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
• Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
• Unpacked incoming shipments and organized and displayed inventory to enhance client clothing selection experience.
• Distributed business cards outside of salon to generate new business.
• Educated customers on products to maximize benefits.
• Resolved guest complaints about service or style.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Provided emotional support and companionship to clients.
• Counted and documented opening and closing cash amounts daily.

• Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
• Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
• Collaborated with administrators to address specific facility needs during events or special projects.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Boosted team morale by providing consistent guidance, feedback, and support to custodial staff members.
• Kept building spaces premises clean inside and outside.
• Cleaned equipment and machinery to maintain in optimum working condition.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Reduced maintenance costs by conducting regular inspections of facilities and identifying areas requiring attention or repairs.
• Mitigated risk factors in the workplace by maintaining up-to-date knowledge on relevant safety regulations.

• Supported event setup and tear-down, contributing to successful school functions.
• Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
• Reported vandalism or other damage to property to supervisor.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Kept building spaces premises clean inside and outside.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Cleaned equipment and machinery to maintain in optimum working condition.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Bolstered security measures, regularly checking doors and windows for proper closure after hours.

• Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
• Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
• Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
• Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.