MELISSA JORDAN
Carthage,USA
Summary
Results oriented, strategic sales professional with five years in the retail profession. Experienced with excellent client skill, and customer relations. Strong ability to communicate effectively with clients and/or customers. This would include service in the retail industry, medical receptionist, daycare, cosmetology clientele and customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
3-4s Assistant Teacher
Lil Eagles PreSchool and Childcare
06.2022 - 10.2024
- Design a developmentally appropriate curriculum that supports language, literacy, math, science, and social skills
- Use engaging, hands-on activities that promote critical thinking, problem-solving, and creativity
- Integrate a balance of structured and open-ended activities to address the diverse learning needs and interests of students
- Teach and model social skills, such as taking turns, empathy, and communication
- Support children in managing their emotions, using conflict resolution strategies, and building resilience
- Establish and maintain classroom routines that provide structure while allowing flexibility for exploration and creativity
- Implement positive behavior management techniques that encourage cooperation, self-discipline, and independence
- Ensure an organized and accessible classroom environment with age-appropriate materials and resources
- Regularly observe children to understand their developmental progress, strengths, and areas for growth
- Use assessment tools and documentation (like portfolios, checklists, and anecdotal notes) to track each child's learning
- Share insights on children's growth with families and use this information to tailor teaching approaches
- Build strong partnerships with families through regular communication, including updates on progress and classroom activities
- Share strategies to support learning at home, such as reading, counting games, or social skills practice
- Participate in staff meetings, workshops, and training sessions to improve teaching strategies and share insights
James Avery Specialist and Beauty Adviser
Dillard's Department Store
11.2011 - 08.2021
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
- Suggested treatments and styles to suit customer appearance and fashion choices
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Recorded notes for future reference about customer preferences and services delivered
- Helped customers feel relaxed and comfortable through conversation and personal relatability
- Developed community reputation through commitment to customer satisfaction and strong client relationships
Registrar, Administrative Assistant
Hospitality Health ER
01.2018 - 11.2018
- Verified paperwork accuracy and checked for completion prior to processing
- Organized, reviewed and filed paperwork for secure recordkeeping
- Scheduling
Waitress
Lee's Creek Grill
02.2017 - 12.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Suggested appropriate food and drink pairings to increase per-ticket sales
- Greeted new customers, discussed specials and took drink orders
Administrative Assistant
Dr. Safari, East Texas Psychiatry Associates
07.2008 - 08.2009
- CNA; Scheduling
- Checking patients in/out; medical coding/billing, taking vitals of patients
Education
Medical Assisting -
Panola College
Carthage05.2021
Cosmetology -
Kilgore College
Kilgore08.2013
High School Diploma -
Tatum High School
Tatum05.2005
Skills
- Spelling abilities
- Grammar understanding
- Typing
- Strategic sales knowledge
- File coordination
- Organizing
- Customer service
- Restaurant experience
- Communication skills
- Computer literacy
Certification
- RITT Medical Coding
- CNA
- CCMA Certification
- CPR CERTIFIED
Timeline
3-4s Assistant Teacher
Lil Eagles PreSchool and Childcare
06.2022 - 10.2024
Registrar, Administrative Assistant
Hospitality Health ER
01.2018 - 11.2018
Waitress
Lee's Creek Grill
02.2017 - 12.2017
James Avery Specialist and Beauty Adviser
Dillard's Department Store
11.2011 - 08.2021
Administrative Assistant
Dr. Safari, East Texas Psychiatry Associates
07.2008 - 08.2009
Medical Assisting -
Panola College
Cosmetology -
Kilgore College
High School Diploma -
Tatum High School
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