Melissa Joyce
Milton,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Financial Director, Tech. Teacher, Social Media
Mount Saint Mary Academy
09.2017 - 05.2023
- Supervised billing, payroll, month-end, reconciliations, general ledger accounting and numerous other financial processes.
- Increased customer engagement through social media.
- Interacted with families on our private Facebook Group
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Talk technology for students from preschool through sixth grade
Director of Operations
Mount Saint Mary Academy
08.2021 - 06.2022
- Oversaw day-to-day production activities in accordance with school's mission statement and objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
PreKindergarten Teacher
Bedford Village Morning School
08.2016 - 06.2017
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Fostered reasoning and problem solving through active exploration games and activities.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Allowed for ample outdoor discovery time in schedule each day.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Maintained organized, fun and interactive classroom to help children feel safe.
Owner and Director
Building Bridges Preschool
08.1993 - 08.2000
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Worked with all staff to create and maintain nurturing and developing environment for students 18 months through Kindergarten
- Oversaw all school activities
- Made sure school was following State of NH licensing guidelines and rules
Education
Bachelor of Arts - Child Psychology
Saint Anselm College
Manchester, NH09.1993
High School Diploma -
Trinity High School
Manchester, NH06.1989
Skills
- All COVID19 communications with families
- Social Media Content Writing
- Website Updates
- Event Management
- Marketing Automation
- Audience Engagement
- Content Development
- Managing Editorial Calendars
- Facebook, Instagram, Twitter Management
- Admissions and Enrollment
- Budget Development
- Expense reporting to Administration
- Daily financial reconciliation
- Teaching Technology to preschool through sixth grade
Timeline
Director of Operations
Mount Saint Mary Academy
08.2021 - 06.2022
Financial Director, Tech. Teacher, Social Media
Mount Saint Mary Academy
09.2017 - 05.2023
PreKindergarten Teacher
Bedford Village Morning School
08.2016 - 06.2017
Owner and Director
Building Bridges Preschool
08.1993 - 08.2000
Bachelor of Arts - Child Psychology
Saint Anselm College
High School Diploma -
Trinity High School
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