Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Kallaher

Melissa Kallaher

Birmingham,AL

Summary

Energetic professional with several years of experience in the industry of customer service and patient care.are. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Overview

26
26
years of professional experience

Work History

Team lead/Office Manager

Birmingham Orthodontics-Dr Kelly Page
Chelsea, AL
10.2008 - Current
  • Monitoring all the daily operations of all the clinic departments and staff.
  • Implementing and maintaining office procedures and administrative systems.
  • Coordinates all events and meetings for the office
  • Trained staff on best practices for patient care and safety protocols.
  • Coordinated patient scheduling to optimize clinic flow and efficiency.
  • Supervised daily operations of Orthodontic practice team.

Clinical Coordinator

Orthodontic South Dr Brandon Boggan
Pelham, AL
07.2003 - 11.2008
  • Chairside assisting
  • Performed administrative duties, including appointment setting and collecting payments
  • Maintaining and ordering of all office and dental supplies
  • Managed patient records using electronic health record systems efficiently.
  • Coordinated patient care schedules for orthodontic treatments and consultations.

Oral surgery assistant

United States Air Force
San Antonio, Texas
04.2000 - 06.2003
  • Chairside assisting for various oral surgeries
  • Certified dental implant assistant
  • Prepared surgical instruments and maintained sterile environments for surgeries.
  • Managed patient records and scheduled follow-up appointments efficiently.
  • Monitored inventory levels of surgical supplies and ordered as needed.

Education

Associate of Applied Science - Dental Hygiene

Community College of USAF
San Antonio, TX
01-2002

High School Diploma -

Dora High School
Dora, AL
05-1996

Skills

  • Office management
  • Staff training
  • Safety protocols
  • Inventory management
  • Event coordination
  • Conflict resolution
  • Coaching and mentoring
  • Process improvement
  • Operations management
  • Talent acquisition
  • Employee training
  • Overseeing daily activities

Timeline

Team lead/Office Manager

Birmingham Orthodontics-Dr Kelly Page
10.2008 - Current

Clinical Coordinator

Orthodontic South Dr Brandon Boggan
07.2003 - 11.2008

Oral surgery assistant

United States Air Force
04.2000 - 06.2003

Associate of Applied Science - Dental Hygiene

Community College of USAF

High School Diploma -

Dora High School

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