Melissa CHAPMAN

Consistently resolved issues efficiently, ensuring excellent customer experience.

Established protocols enhancing organizational precision and adherence.

Championed the adoption and continuous evolution of new and existing technology to streamline processes and improve accuracy.

Developed financial models to support strategic decision making.

Promoted collaboration across multiple functions to synchronize financial and organizational strategies, driving fiscal responsibility of sales promotional strategies.

Created and managed an offshore G2N back office.

Managed and developed the team, fostering a culture of continuous improvement and professional growth.

Established strong working relationships to maintain awareness and coordinate future state operations across all business functions.

Managed planning for pricing and rebates initiative in 2022, identifying areas of focus to reduce strain.

Provided valuable insights on business needs to drive future-state organization improvements.

Enhanced role effectiveness through exposure to diverse FP&A tasks and industry-specific insights.

Managed Business Cutover, Readiness, and Change Management aspects within ERP initiative.

Collaborated with external Integration Partner to influence and drive key project priorities.

Implemented comprehensive process framework for effective documentation and training.

Provided valuable insights for staffing and operational decisions.

Offered relevant business insight for shaping international finance procedures.

Facilitated stakeholder communication to achieve shared goals.

Transformed a high-risk project phase by securing stakeholder alignment on an integrated cutover strategy.

Led financial management, reporting, processes, controls, and deliverables at the manufacturing site.

Elevated site confidence, reliability, connectivity, and reputation during an 8-month period without a General Manager.

Drove sales opportunities, boosting utilization of site capacity by >20% and increasing production volumes by>30%.

Developed and executed a cross-functional approach, reducing manufacturing COPS by 19%.

Executed a restructuring effort to achieve >10% reduction in site operational costs.

Successfully downsized the Team by optimizing daily activities and leveraging GBS and BPO resources.

Increased education and accountability in the cross-functional site Lead Team.

Established a strong network with the site, global manufacturing unit, and Corporate stakeholders to promote strategic initiatives.

Streamlined reporting processes by integrating Business Objects, resulting in significant time and cost savings for multiple corporate units.

Designed comprehensive reports utilized in executive-level presentations.

Consulted, trained and supported Elanco's Animal Health division for seamless integration with a newly acquired company.

Enhanced accuracy and usability of reports via updates and migrations.

Designed and managed process for reviewing security of the global Business Objects user base.

Stabilized customer support across the region.

Played a pivotal role in launching the Asia/Pacific financial reporting hub in Malaysia.

Actively assisted in generating first version financial reports with Business Objects covering various aspects like Sales and OPEX.

Delivered on-site financial reporting training to finance and non-finance teams, enabling on-demand budgetary reporting.

Identified and enhanced key areas for improving report accessibility based on definitive results.

Collaborated on a global, cross-functional initiative to align data sources and definitions.

Led multiple ad hoc projects to facilitate continuous improvement across the global team.

Served as SME for Finance Back Office & Inventory Management in Management Information Systems.

Developed comprehensive process documentation and trained over 200 users.

Examined user specifications and mapped out gaps within current workflows.

Developed software solutions and presented Software Requirement Specifications to the development team.

Conducted beta testing and ensured validation of patches before release.

Established trajectory for Finance Back Office operations through recommended software and procedural developments.

Specialized in Tax, Transfer Pricing, and Tax Audit for SEAPEN cluster.

Drafted Transfer Pricing reports for clients across diverse sectors such as oil and gas, manufacturing, and logistics.

Conducted high-level risk assessments during tax audit projects to identify areas of exposure.

Assisted in resolving tax audits for MNC clients in oil and gas exploration.

· Assisted in sourcing and securing new clients.

Handled accounting tasks while contributing to financial planning efforts.

Transitioned from manual accounting to UBS Accounting software.

Delivered comprehensive financial analysis for project evaluations to potential partners.