Melissa Kavanaugh
Tacoma,Washington
Summary
Proven team leader with a track record of enhancing operational efficiency at Swire Coca-Cola through meticulous warehouse operations and inventory control. Skilled in customer service and problem-solving, adept at fostering teamwork and collaboration. Achieved significant cost reductions and improved team safety, demonstrating both hard and soft skills critical for success.
Overview
17
17
years of professional experience
Work History
Checker
Swire Coca-Cola
03.2022 - 01.2025
- Streamlined warehouse operations by implementing efficient picking and packing procedures for order fulfillment.
- Contributed to cost reduction initiatives, minimizing waste through careful handling of materials and equipment maintenance..
- Supported inventory control efforts, identifying and reporting variances between physical counts and system records.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Helper
Tacoma Public Schools
12.2021 - 03.2022
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Used equipment properly to avoid workplace hazards or injuries.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
Shift Leader
Burger Ranch
05.2013 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Helper
Tacoma Public Schools
09.2012 - 06.2013
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Team Member
Papa Murphy's Take and Bake Pizza
06.2010 - 04.2011
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Cast Member
Chuck E Cheese
02.2008 - 06.2010
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Education
High School Diploma -
Eatonville High School
Eatonville, WA06-2007
Skills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Basic math
- Product restocking
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Critical thinking
- Active listening
- Warehouse operations
- Relationship building
Timeline
Checker
Swire Coca-Cola
03.2022 - 01.2025
Helper
Tacoma Public Schools
12.2021 - 03.2022
Shift Leader
Burger Ranch
05.2013 - 11.2021
Helper
Tacoma Public Schools
09.2012 - 06.2013
Team Member
Papa Murphy's Take and Bake Pizza
06.2010 - 04.2011
Cast Member
Chuck E Cheese
02.2008 - 06.2010
High School Diploma -
Eatonville High School
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